Shelly BMW

Reason for Visit: Service

I recommend this dealer: No

My Review of Shelly BMW:
I have had worst experiences there. Never got it right in the first time or should I say 'they don't want to fix it even if my car is still under CPO warranty'. I had one of their mechanics told me and written down on the invoice saying my car drive shaft coupler is crack and it's very bad.

It should be cover under warranty, but they let me found out myself by reading the CPO manual after I left the dealer. I called them back to tell them it should be covered under warranty. So they told me bring it back. Brougth the car back for the drive shaft coupler to be replaced. Picked the car and they told me nothing is wrong with the drive shaft coupler. So my questions are:
- They want to make money for something (drive shaft coupler) is not broken in the first visit?
- They don't want to fix it even though they said it's broken in the first visit?

Was this review helpful to you? Yes | No