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Shields Auto Center
Rantoul, IL
772 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 772 reviews
April 19, 2024
Very very helpful showed me everything I needed to know on my new vehicle and was very informative on how to use everything on the new vehicle on my new vehicle and was very informative on how to use everything on the new vehicle More
by dherges551
Verified Customer
Helpful April 18, 2024
I’m not sure who Craig Fanning is but my salesman was Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you f Terry Twitchell and we had a great experience with him. My vehicle was very clean and inside when we arrived and was greeted at the door. Thank you for a great buying experience! More
by j.long2
April 10, 2024
Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More
by waspi
Employees Worked With
April 07, 2024
I dealt with Terry Twitchell. He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people I dealt with. More
by waspi
April 05, 2024
They greet you happily and quickly and took care of my car efficiently and I was out of there in 45 minutes car efficiently and I was out of there in 45 minutes More
by dlawyer
April 04, 2024
I popped into town for a quick visit and needed an oil change while I was there. Dale Scudder was able to squeeze me in even though they were supper busy. I truly appreciate the quick and awesome service change while I was there. Dale Scudder was able to squeeze me in even though they were supper busy. I truly appreciate the quick and awesome service provided! More
by toyo4by
Employees Worked With
April 02, 2024
Shields Auto Center service department is efficient, thorough, and courteous and is a very good value thorough, and courteous and is a very good value More
by Doug
Employees Worked With
March 31, 2024
Service is always prompt and service staff are friendly and helpful. We will return for all our service needs and recommend Shields to our friends. and helpful. We will return for all our service needs and recommend Shields to our friends. More
by vjruss0718
March 29, 2024
Outstanding place. Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us and asked useful questions to help us make a decision that was right for us. Also, service dept. personnel have taken great care of our old Ranger (which we’ve brought there for 10+ years). Finance manager Theresa is fantastic, too. Highly recommend Shields — friendly, informative, experienced people. More
by parakeetpaula
March 28, 2024
Avoid the service department. Already taken a month for repairs, still don't have the car back. Already taken a month for repairs, still don't have the car back. More
by elewis
