Wow, I'm not even sure where to start. This dealership provided the best new car buying experience I've ever had. Period. I called in asking about some incentives that I had read about on Mitsubishi's website. I was told Sorry, you are mistaken about one of them, we can't honor that. Oh well I thought, I'll keep looking. Within 20 minutes of hanging up, I had an email and a phone call from Kelly acknowledging the mistake and telling me they were good to go on all the incentives.
They gave me a bottom line price via email on the exact car I wanted (even installing specific options on the car that I was interested in) and honored it to the letter when I arrived at the dealership. Papers were signed in less than 45 minutes and I was out the door. Not once did anyone attempt to change prices, upsell, or otherwise sneak something in at the last minute.
I didn't take the car that day (odd, but true) and I lived an hour and half away from the dealership. When ready, Rob drove it up from the dealership to deliver it to me in person.
Again, this dealership has provided the best new car buying experience I've ever had. If you are in the market for a new Mitsubishi and within 200 miles of Slack Mitsubishi at the very least email or call for a qoute.
Thanks again Rob, you guys rock! By the way, the car is fantastic!
Rob Nienke, Patty Slack, Kelly Padgett
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