Read Reviews Shore Toyota Scion

Shore Toyota Scion

Shore Toyota Scion

4236 Black Horse Pike
Mays Landing, New Jersey 08330


Sales: (888) 852-0300
Service: (800) 221-1509
Parts: (609) 645-2770

Shore Toyota Scion
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 515 reviews

4.8

4.8 out of 5

704 lifetime reviews

Shore Toyota Scion

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Certified: Shore Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Shore Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Shore Toyota Scion

“When you visit Shore Toyota you will experience the world class service of a knowledgeable and experienced staff. We are committed to your satisfaction and strive to exceed our customers' expectations. We are the greater Mays Landing Toyota dealer with the inventory and price to get you into your dream car. We've served hundreds of customers from all over the country. Please give us the opportunity to make one more person, you, completely satisfied.” – Mark Bruschi, General Manager

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Laptop Computers
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free Drinks Valet Parking
Free Loaner Cars Vending Machines

Tr4run
5/25/2013 10:06:07 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Bounds and Larry Salamone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

On May, 23rd, 2013 I visited the service department to get a second opinion on a "P0420 check engine code" on a recently purchased 2001 Toyota 4runner. I was having issues with the vehicle that was just purchased on May, 16th, 2013, from a PA Toyota dealership (online adverstisment). I specifically went to see Larry Salamone, who I have known for for about 14 years. This trusted relationship is from bringing my multiple Toyotas (4) I have owned in for service over the years. I also know and trust all the service writers as well. Anyway, I met with Larry and he immediately took my vehicle in and assigned my service ticket to Chris Bounds. Larry had one of his mechanics (Toyota Tech) look at the vehicle. In short, not only did they locate the issue and come up with the cheapest solution to solve the error code (replace new front catalytic converter, not both), they located severe frame rust underneath the vehicle. The rust was so severe it was comprimising the structural intergrity of the car. Basically, I was sold a vehicle that was not road worthy and was shocked that I was a victim of fraud. Larry and the service department documented the engine issues and frame damage in the service ticket to document it. Larry then gave me much needed advice in what steps to take to get my money back, even though the purchase was both "as is" and not from their dealership. Thanks to the discovery of the issues, the documentation of it, and the advice from Larry the dealership I purchased the vehicle from had no other choice but to buy the vehicle back. I was saved from making a $10,000 mistake due to the "above and beyond" actions of Larry Salamone and everyone in the service department. Thanks a ton to all involved!!!!

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RobertHartka21
5/7/2013 10:54:38 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Chris  BoundsChris Bounds
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.8

My Review Of Shore Toyota Scion:

Bought 2010 Tacoma There. Took Back for oil change and Told them of a vibration while doing 50. They checked the balance on the wheels and said one rim was slightly bent. Well the truck was Just bought off there lot as a Certified Pre owned and they wouldn't do anything about it. Have also noticed surface rust spots on the bumper that keep coming back every Month after you clean it. They gave some bs excuse About the moisture and rust from inside the exhust coming out the exhaust and staining the side of bumper. At first it was just the passenger side. Now its spots all over the whole bumper. But the Warranty don't cover it because it had 36000 miles on it when I bought it. If you clean the bumper well the rust takes about a month to come back. The Mangers answer was to clean it with steel wool and put heavy wax on it. What they prob did before I bought it. I took it there for service out of courtesy since I bought it there even though I have another Toyota Dealer about a mile away from my house. That is prob where my truck will go for service for now on. The salesman I bought the truck from was great. His name was JoJo. And last time I was there for service I was getting prices for a newer vehicle for the wife.But due to all the other issues I prob wont buy from there again or take Truck back there for Service

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RobertEggert
5/6/2013 12:44:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny LeachDanny Leach
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

Fourth vehicle purchased from Shore Toyota and the service is still outstanding. Recommened to everyone! Service is always excellent. Staff is very friendly. Could't ask for anything more!

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Response From: Shore Toyota Scion
Added: 5/7/2013 5:37:36 PM

Robert, we appreciate your loyal business and you taking the time to share this amazing feedback! We hope you are continuing to enjoy your newest purchase and thank you for trusting our team to maintain your vehicles. Please don't hesitate to ever let us know if there is anything we can do for you in the future, we are always happy to help. Also, be sure to check out our Facebook and Twitter pages for exclusive online specials.

Best,
Gabe Cirasunda - BDC Manager
gabriel@shoretoyota.com

Twitter
vietvetjje
4/9/2013 5:42:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lori ReynoldsLori Reynolds
Glenn RidelGlenn Ridel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

This is my 4th lease or purchase of a vehicle over 10 years. I like the way we come to an agreement on price. They give me the best number and if I like it I take it. So far we are 4 for 4. Everyone in the dealership smiles and says high when you walk past them or they walk past you. Lori Reynolds is the greatest service writer to work with. I won't use anyone else. She is smart, savvy, knows how to best fit my service to my budget. Lori also gives me a heads up that the next service will be for................ and to expect $............. This way there are no surprises.

Glen Ridel has the place looking great all the time, and the employees are personable and extremely helpful, without pressuring.

I can not think of any other dealership that I would ever use.

Also, the consumer reports has Toyota hands down as the best product for the lesser rate of repairs. As much as I am an American and would prefer to buy American made products, I also can not invest in a product that will costs me a fortune to take care of it over 6 to 10 years.

Thanks, Shore Toyota, for being the best there is!

John Eberwine

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Response From: Shore Toyota Scion
Added: 4/10/2013 2:22:20 PM

John, thank you for taking the time to share your glowing review! It is wonderful to hear that our staff at Shore Toyota was able to exceed you expectations throughout the whole process. It is important that our customers are given all of the available information to ensure you are completely comfortable with your decision. We look forward to continuing to build our relationship with you. If you have any questions or concerns, please give us a call. In the meantime, be sure to check out our Facebook and Twitter pages for exclusive specials.

Regards,
Gabe Cirasunda
BDC Manager
gabriel@shoretoyota.com

Twitter
Reef41
4/3/2013 4:14:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Ron RusignolaRon Rusignola
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    1
  • Overall Score:

    2.5

My Review Of Shore Toyota Scion:

Stopped in to Shore Toyota multiple times. When it came down too talking price, The sales manager Ron came back to me with numbers that didn't even make sense. Asking 2-3k above msrp, not including tax title and tags. Didn't even try to negotiate. I bought my Toyota at another dealer and got a awesome price... Shop around and do you homework. It was very frustrating because their sales person was a super nice guy wanted to give them the business

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fighting71
1/13/2013 9:08:11 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Blake GihorskiBlake Gihorski
Danny LeachDanny Leach
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

Recently bought a used vehicle from Blake Gihorski and what a pleasure to deal with Blake. I will definetly recommend Shore Toyota and Blake to other friends and family. When at Shore Toyota there was stress involved. Thank you Shore Toyota for your help.

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Response From: Shore Toyota Scion
Added: 1/14/2013 12:58:42 PM

Thank you for this review! Blake is a great asset to our team and it's great to hear that he was a pleasure to work with. I thank you for recommending Blake and we hope to see you again. Make sure to follow us on Facebook and Twitter for current news and offers.

Regards,
Gabe Cirasunda
BDC Manager
gabriel@shoretoyota.com

Twitter
ronzo65@aol.com
1/7/2013 8:20:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt BruschiMatt Bruschi
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Shore Toyota Scion:

I have been coming here since 2005 for service. I did not buy it here but I have it serviced here and am very satisfied. They keep my car running so I have no problems. I have almost 100,000 miles and it runs like a new one.

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Response From: Shore Toyota Scion
Added: 1/8/2013 2:06:25 PM

I would like to thank you for this review and for your loyalty to our dealership! Our goal is to provide the best customer service to that our customers continue to return again and again, and it's great to see that you have been provided that every time you visit us. We anticipate your next visit. Make sure to follow us on Facebook and Twitter for current news and offers.

Regards,
Gabe Cirasunda
BDC Manager
gabriel@shoretoyota.comRegards,

Twitter
tsouthavong
12/31/2012 10:56:11 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
millard
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Shore Toyota Scion:

everyone at shore toyota are very nice and friendly. I always enjoy my visits at toyota . as a satisfied customer, I recommend this dealership to everyone !

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Response From: Shore Toyota Scion
Added: 1/2/2013 12:58:31 PM

Thank you for your kind words! I am happy to hear that our staff provided you with the best customer service. I thank you from recommending us and we hope to see you for any service needs you have. Make sure to follow us on Facebook and Twitter for current news and specials.

Regards,
Gabe Cirasunda
BDC Manager
gabriel@shoretoyota.com

Twitter
skjesq
12/28/2012 2:55:14 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt BruschiMatt Bruschi
Nick CantatoreNick Cantatore
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

Matt Bruschi has assisted me for years with service and is second to none in curtesy, promptness and professionalism.

We recently needed to have body work done on one of our 4 Toyotas and Matt, Nick Cantatore and Frank Siderio worked together with us to make a difficult time as seemless as possible.

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Response From: Shore Toyota Scion
Added: 12/31/2012 2:22:19 PM

Thanks for the review! I want to thank you for your loyalty to our dealership and the service department. I am pleased to hear that our team helps make the service process easy for you. We anticipate your next visit. Make sure to follow us on Facebook and Twitter for current offers.

Regards,
Gabe Cirasunda
BDC Manager
gabriel@shoretoyota.com

Twitter
kimeg
12/12/2012 8:07:58 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Fredericks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Shore Toyota Scion:

I brought my Prius in for maintenance service. I was greeted immediately, paperwork was filled out effortlessly, and I was escorted into the waiting room. The service was completed promptly. Mr. Fredericks explained what had been accomplished and escorted me to my waiting car. I found the experience to be friendly and yet professional. Excellent!

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Response From: Shore Toyota Scion
Added: 12/13/2012 2:37:08 PM

Thank you for the feedback! I'm so happy to hear you enjoyed your visit to our service department. Robert is a valued member of our team, thank you for acknowledging him in your review. Come back and see us for your next service visit and be sure to follow us on Facebook and Twitter for exclusive specials!

Regards,
Nick Cantatore
BDC Manager
nick@shoretoyota.com

Twitter

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