My Review Of Shore Toyota Scion:
On May, 23rd, 2013 I visited the service department to get a second opinion on a "P0420 check engine code" on a recently purchased 2001 Toyota 4runner. I was having issues with the vehicle that was just purchased on May, 16th, 2013, from a PA Toyota dealership (online adverstisment). I specifically went to see Larry Salamone, who I have known for for about 14 years. This trusted relationship is from bringing my multiple Toyotas (4) I have owned in for service over the years. I also know and trust all the service writers as well. Anyway, I met with Larry and he immediately took my vehicle in and assigned my service ticket to Chris Bounds. Larry had one of his mechanics (Toyota Tech) look at the vehicle. In short, not only did they locate the issue and come up with the cheapest solution to solve the error code (replace new front catalytic converter, not both), they located severe frame rust underneath the vehicle. The rust was so severe it was comprimising the structural intergrity of the car. Basically, I was sold a vehicle that was not road worthy and was shocked that I was a victim of fraud. Larry and the service department documented the engine issues and frame damage in the service ticket to document it. Larry then gave me much needed advice in what steps to take to get my money back, even though the purchase was both "as is" and not from their dealership. Thanks to the discovery of the issues, the documentation of it, and the advice from Larry the dealership I purchased the vehicle from had no other choice but to buy the vehicle back. I was saved from making a $10,000 mistake due to the "above and beyond" actions of Larry Salamone and everyone in the service department. Thanks a ton to all involved!!!!
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