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Schomp Mazda - Service Center

Aurora, CO

3.8
9 Reviews

9 Reviews of Schomp Mazda - Service Center

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March 20, 2024

Joseph at Schomp Mazda was amazing! Awesome customer service, attentiveness to the customer and professional! Joseph kept me notified of everything going on with my vehicle while it was More

by myrock
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph Franz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaylene Borrego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gia
Mar 21, 2024 -

Schomp Mazda responded

We're delighted to know that Joseph provided you with excellent service during your visit at Schomp Mazda. Keeping our customers informed is a top priority for us, and we appreciate the recognition!

November 10, 2023

Even if you have an appointment scheduled be expected to wait almost 2 hours for your vehicle. Today I didn’t get a single notification on my phone and I checked in over an hour ago. More

by StephanieGrover1126
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Franz
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

This is the place to go if you want a professional experience. Friendly staff, Fast, went to other places and they wouldn't even talk to me. I went here and Found Scotty by accidentally walking into a More

by LilSmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deeray Bolding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty and DeeRay
Nov 02, 2023 -

Schomp Mazda responded

We're thrilled to hear about your positive experience at our dealership! It's wonderful that you found the professional and friendly atmosphere you were looking for. Scotty's friendly and professional approach, along with helping you get the car you wanted, is fantastic. It's always great when you stumble upon the right place and the right people who make your car purchase a smooth and enjoyable process. We're here to assist you with anything else you might need in the future. Enjoy your new vehicle, and thank you for choosing our dealership!

September 23, 2023

Great customer service and attention to detail. Everyone was very friendly and helpful in the purchase of my new car. More

by erica.russell823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Maes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

I brought my car in with minor issues that I had told them about and they wanted to charge me $188 twice to tell me what’s wrong instead of fixing the issues! More

by shieldshazel
Recommend Dealer
No
Employees Worked With
Joseph Franz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Schomp Mazda responded

Hi there, thanks for reaching out. This is Jack Cardella, the general manager at Schomp Mazda. I'm unsure what your concern is regarding - when I met you on Saturday morning, we discussed your repairs and I provided you the diagnostic fee for the repairs we discussed; however, I ended up comping your services so you didn't end up paying anything. Please let me know how else I can help but I believe we've done everything we can to ensure your car was repaired, and you didn't have to pay.

Apr 06, 2023 -

shieldshazel responded

I appreciate that however now the rear wiper sprayer doesn’t work. Just always seems to be an issue when I bring my car in with being charged for something that I don’t want or need. Thank you again and the 30$ gas cap made my engine light go off.

June 16, 2020

Whitney Wrasse is outstanding in her field, knowledgeable, personable, and accurate. My CX-9 was serviced perfectly and my experience was enjoyable. Thank you, Whitney. More

by jack_p
Recommend Dealer
Yes
Employees Worked With
Whitney Wrasse
Jun 17, 2020 -

Schomp Mazda responded

Hi Jack, thank you for the review of Schomp Mazda & specifically Whitney. We are proud to know that she provided a knowledgable, genuine, and professional experience during your CX-9 service. We hope to see you next time!

January 05, 2020

Top notch customer service Amanda is a knowledgeable professional whose goal is to keep customers happy. She is the first person I contacted. Whitney is amazing as well. These More

by patmodica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Newton, David Paraday, Whitney Wrasse
Jan 10, 2020 -

Schomp Mazda responded

Thank you for the review of Schomp Mazda Service! We are delighted to read of your positive experience with Amanda, Whitney, and David. We hope to see you next time you are in need!

November 27, 2019

Wonderful experience! I needed to fit my car in quickly for an oil change and to check on a noise in the front before the big snow storm hit. They were able to get me in wi More

by bmgaines21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Paraday, Whitney Wrasse
December 29, 2005

I brought my Mazda6 in to Gateway Mazda 2/05 to have them perform an estimate on my car, which had been scraped with a small amount of white paint on the rear driver's side from my garage. After dealing wit More

by Jaybirdie
Customer Service
Friendliness
Price
Recommend Dealer
No