"Great, friendly service"
Travis did a great job. So did another associate who helped me initially and then
brought my vehicle to the front when it was done. I'm sorry I didn't catch his name.
Travis knows who it is. Thanks again to all of you and best wishes.
"Unprofessional and worst place ever(Scottie,Kevin,angle,troy"
Worked with :Angel and Troy from finance and Kevin fand Scottie from management! Most unprofessional people ever!
If I could fate 0 stars I would! This place is a joke! I traded in my vehicle for a newer car and they told me I would pay a certain amount and I accepted than at time to sign all paper work the price was higher I was upset but I agreed to pay more than I leave and a few days later they call me back in and the price is higher like 100$ more than what they told me the first time! There all liars. I argued and spoke to the manager Kevin and fought until the price was. Brought back down to what we agreed on. So after being there the first visit over 5 hours and than the second time for change of price no one would help me I kept asking for help and no one would help I spent another 5 ours just to get my monthly payment to what was agreed on at time of trade in. I finally leave and they told me they wouldn't call me back in the deal was done and than Monday comes and I get a call they need me in AGAIN 3rd time to sign more papers.. mind you this all should of been done since day 1 .. I'm forced to go in and again no one helps I wait for hours to get help .. managers have to be called again! Finally they help and papers are signed and I leave spent another 3-4 hours there! So now it's been roughly about a month and a few days and I get a call from the bank I had my old vehicle which I traded in and they have possession of that the car has not been payed off and I need to make a payment immediately! I don't even have the car anymore Honda does and my credit is being ruined because they have somthing they haven't payed for that should have been payed for since day 1 .. there honestly the worst place to go to buy a car ! i was originally with courtesy Chevrolet they made car buying super easy and the best ! I should of never came to Honda I will never in my life buy a car with them again! So stay away from this place they are unprofessional and the worst! On top of that my car key beeper doesn't even work and it's a 2014 vehicle! Stay away !
Thank you to everyone at Showcase Honda for making my civic purchase smooth and excellent! Big thanks to Michael Scoggins. He was very helpful and super professional throughout the whole process! We had a bad experience before coming to Showcase so it meant a lot to have a nice helpful person like Michael. Thank you to Michael Gronski in finance to helping layout all the service plans. Thank you thank you!