Read Reviews Shuman Chrysler Dodge Jeep Ram

Shuman Chrysler Dodge Jeep Ram

Shuman Chrysler Dodge Jeep Ram

1111 S Commerce Road
Walled Lake, Michigan 48390

Sales: (248) 669-2010
Service: (855) 228-4189
Parts: (855) 228-4189

Shuman Chrysler Dodge Jeep Ram
Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    5.0

  • Quality of Work:

    5.0

  • Friendliness:

    5.0

  • Overall Experience:

    5.0

  • Pricing:

    4.9

24-Month Rating

based on 1181 reviews

4.9

4.9 out of 5

1182 lifetime reviews

Shuman Chrysler Dodge Jeep Ram

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Certified: Shuman Chrysler Dodge Jeep Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Shuman Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Shuman Chrysler Dodge Jeep Ram
Shuman Chrysler Dodge Jeep Ram...The Biggest Chrysler Dodge Jeep Ram Dealer in Walled Lake! Who came up with this slogan? We don't know but it makes us laugh. We've been doing business in Walled Lake since 1954. Our philosophy is simple. We will beat any ad, any price, period. All dealers buy cars from the factory for the same price. There are no volume discounts for car dealers so we keep our overhead low. You get the best deal from the dealer with the lowest overhead. The place isn't new but we paid off the mortgage long ago. We keep it clean, add on when we need to as you'll see with our recent showroom expansion, and paint it once in a while. We buy the latest computers, tools, and equipment to give our customers the highest level of service at the lowest possible price.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Pet Friendly
Drive-In Service Rental Car Service Onsite
Express Service Television
Free Coffee Vending Machines
Free Car Wash with Service Automated Car Wash
Free WiFi

pattycooke1
5/23/2013 9:24:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin King

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

My experience with this dealership was wonderful from start to finish. Kevin King was friendly and knowledgable and did not waste our time. Everyone at the dealership was pleasant. The whole process went quickly and smoothly.

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SHager
5/23/2013 10:59:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg Jacobs

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Greg Jacobs made purchasing my new Jeep a seemless experience. He was very friendly throughout the entire process and answered every question I had, and I had a lot! He was also able to give me the most competitive pricing and worked with my crazy schedule to have the paperwork done at my work and have the car delivered to my home. I would highly recommend Greg and Shuman!

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Gen9361
5/22/2013 5:54:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin king

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    N/A

  • Overall Experience:

    N/A

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Kevin did a fantastic job getting me the best deal on my car even with extras he kept my payments at a reasonable number great job Kevin ??

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Sabahpetros
5/22/2013 3:39:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Chaney

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Jeremy worked very hard to please us and get us the best price, we will keep buying Chrysler products form
Shuman and it is all because if Jeremy.
Keep up the good work.

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cabbott
5/22/2013 3:07:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Cheaney

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Jeremy was very friendly from the start. He had a nice, polite attitude and an easy-going style. I felt very comfortable with him and was happy that I chose him to walk up to.

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Jshastista
5/22/2013 11:56:39 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Weinstein & Larry H.

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Mike Weinstein was exceedingly helpful. This was the 2nd time I've had to get the same part replaced so they were very accommodating towards me regarding cost. I couldn't be happier with how this repair went. Thanks, guys!

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DMoney41468
5/21/2013 7:52:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Yezak

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Mike made the entire experience VERY easy. I am a busy working mom and Mike and I got the deal done very quickly - no hassles. The price was fair and he was very willing to work with all of the parameters I set for the deal. He was AWESOME. Would certainly go back and buy a car from him again! and...I LOVE MY CAR!!!!!!!!!!!!

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AaronFC
5/21/2013 3:14:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott HcHale

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Scott was a great person to work with. He was friendly and was never pushy. I would definitely recommend this dealership and Scott to anybody.

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lilmac306
5/21/2013 1:51:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy Cheaney

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

Overall my experience was better then I expected going into the process. I worked with Jeremy Cheaney at Shuman and he made everything so easy from my first visit to signing the final papers. I would recommend Jeremy and Shuman to anyone I know and the next time I need a car I will be going back to Shuman.

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mrrobert
5/21/2013 1:44:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sarge

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Shuman Chrysler Dodge Jeep Ram:

I've bought and sold several cars with Sarge and he works very hard at making it a easy,worry free experience. You can always count on fair and equitable treatment.

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