My Review Of Silver Star Jaguar of Thousand Oaks:
I live in the bay area and was looking for a used Jaguar XF that will fit my budget. Searching the car using Jaguar's search tool and found the perfect car except it is at Thousand Oaks! That's 400 miles away from where I live. Not knowing anything about the dealership, I decided to give them a call anyway. Surprisingly, they were very responsive even though they knew I was 400 miles away. Immediately, Russell(Greg's assistant) was able to get me everything I needed. In less than a week after I got the detail information about the car and the OTD price, my wife and I decided to buy a one way ticket to visit the dealership.
When we arrived at the airport, right away, Russell contacted me and was on the way to pick us up. He actually drove about 30min to get to the airport. Talk about service! I was quite impressed with the service already, but had my doubt bcos Russell is a very young sales person. When we got to the dealership, the car was still in the shop for detailing, so we started the paper work. In about an hour, we were done with the paper work, so we got to talk to Greg n Russell more about the experience.
This is the first time I've bought a car through internet not to mention it was 400 miles away. I could have had the car delivered to us for $400, but I wasn't going to pay so much money for a car that I never drove before. I tell you, the experience was so pleasant that I will never go to any local dealership and sit there for hours and hours trying to negotiate the price again! Not to mention some of the snobbish sales people in the silicon valley. Both Russell and Greg gave me the best experience buying a car and I strongly recommend this sales team to anyone. The trip was definitely worth it. I have to give a lot of credit to Russell. Being such a young sales person, his attitude and potential is terrific(keep up the good work).
It's been more than 2 month since I drove the car back from Thousand Oaks. It passed the 400 miles test so far and I still cannot find any flaw in this use car. What a car, what a deal, what an experience! Thanks!
Was this review helpful to you?
Yes | No