Sloane Toyota/Nissan of Devon

Reason for Visit: Sales

I recommend this dealer: No

My Review of Sloane Toyota/Nissan of Devon:
We bought two cars from this dealership (Toyata Sienna and Scion xD). The sales department is OK, but the service department is the worst I have ever experienced.

We just had a major fallout because of how they misrepresented warranty and related information on two runflat tires (for the Sienna) we were told we had to replace in order to pass inspection. The whole experience was a real ordeal and ended-up costing us close to $800 (for just two tires, wheel alignment and inspection!!!!) even after they agreed to lower their initial fee by a little over $100. I'm very sorry, but I have no other words but "highway robbery" to describe my opinion of this incident.

Obviously, I will not be setting foot again in this dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Sloane Toyota/Nissan of Devon:
I put a $500 deposit towards the purchase of a new car which had to be ordered. I was promised it would be delivered by the end of september but the car was only delivered 10/05. Unfortunately both my wife and I had surgery the first week of october and we were unable to pick up the car immediately. We agreed with the above salespeople that I would pick up the car on 10/11 not even a week after it was delivered. Again on 10/10 in the afternoon I spoke to frank who said there was no problem with me picking up the car the following day, then out of the blue after 8pm I get a call from jack saying they sold the car I had ordered and put a deposit on to someone who just walked in without even warning me. What kind of business practice is this. They make me wait a month but they can't wait 24hours!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Sloane Toyota/Nissan of Devon:
Before I went to Sloane Scion, I went to Tri-County Toyota for a test drive. Since Tri-County does not have manual I could test drive, I went to Sloane to try my luck. After I walk around the showroom for 10 minutes, no salesman seems to care about us. Finally a salesman come and offer a test drive on their scion tC. During the test drive, the salesman just sits on the rear seat and said nothing about the car. He doesn't even know the feature on the tC. After test drive, we sit down and ready to place my order and I ask about whether they have any discount on their accessories if I buy the car from them, the salesman went to ask their general manager and come back with their general manager. Their general manager told us there is no discount on any Scion accessories in a very RUDE accent and lies about if he gives discount on their accessories, they will lose their Scion license. I am surprise their general manager is so discourteous to their potential customer. I walked away.

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