Smail Mazda

Smail Mazda
5110 U.S. 30
Greensburg, Pennsylvania 15601
(877) 861-7171

Manufacturer: Mazda

Most Reviewed Employees
Ralph Kercheval Ralph Kercheval
Sales Consultant
Steve Miller Steve Miller
Sales Consultant
Michael McNeal Michael McNeal
Sales
Vinnie Cerra Vinnie Cerra
Sales Professional
Bill Cline Bill Cline
Sales Professional
Andrew Austin Andrew Austin
Sales Professional
Bill Robinson Bill Robinson
Sales Professional
Dave Kimmick Dave Kimmick
Sales Professional
Nate Cunnignham Nate Cunnignham
Sales Professional
Don Zimmerman Don Zimmerman
Sales Professional
Need a New Car?

Dealership Amenities
Auto Butler Premier Paint Protection
Auto Glass replacement & repair
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
62 Reviews
Smail Mazda

Overall Score: 5 Star Rating4.8



About Smail Mazda
Certified: Smail Mazda
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Smail Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Smail Mazda
Smail Mazda is dedicated to fulfilling all of your automotive needs, by providing quality sales and service to Western Pennsylvania, West Virginia, Ohio and beyond.

We carry the full line of Mazda vehicles, including the Mazda3, Mazda5, Mazda6, Mazda Speed, Miata, RX-8, Tribute, MPV, CX-7, CX-9. We also have an extensive selection of pre-owned cars, trucks, vans and SUVs.

Our skilled and knowledgeable service department is committed to assuring that your vehicle is always performing at its best. In addition, we have a top-quality parts and accessories department.

Smail Mazda is conveniently located on 5110 Route 30 East in Greensburg, PA – just ½ mile east of Westmoreland Mall. We are just a short distance from Johnstown, Indiana, more
Monroeville, Pittsburgh and Washington, PA. Stop in today and see why “Our Name Means A Great Deal!”
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geo_pip
5/21/2012 6:46:09 AM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Kimmick

My Review of Smail Mazda:
Overall experience was good and the car is terrific.
The salesman was very knowledgable about the car I was looking at and that helped alot.

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Mckessler
5/12/2012 2:46:50 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: He didn't identify himself. He had a little glass office though.

My Review of Smail Mazda:
My wife and I drive an hour to the Smail dealership because we were interested on selling our car to them. We were asked to come in before 5 (which is when they close). We arrived, but we're promptly and rudely told that they had no time for us. Obviously, we'll have nothing to do with this company again.

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sdimuzio235
5/9/2012 10:07:38 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Cline, Bill Robinson

My Review of Smail Mazda:
I primarily dealt with Bill Robinson on the purchase of my new Mazda CX-5. Bill was great with me throughout the entire process. I had to wait a few weeks for my car to come in and Bill kept me involved as much as possible. Further, the car I was trading in was due to be inspected before my new car came in, and Smail/Bill worked with me to get me a car so that I did not have to put any money into the car I was trading in.

Bill Robinson was not available on the day that I purchased my car, so Bill Cline helped me get settled in the vehicle and gave me a tutorial of everything.

Overall, I had a great experience and I cannot thank everyone enough for your assistance with the purchase of my new Mazda!

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jes101988
5/6/2012 8:07:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ralph Kercheval

My Review of Smail Mazda:
The process of obtaining my lease was very well structured and Ralph was very dedicated to making sure I was happy. After my lease is up, there is a high probability I will return to purchase a different car.

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Beth Mc
5/3/2012 8:55:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Cerra

My Review of Smail Mazda:
Vinnie Cerra was great. Very knowledgeable and patient with me as I was very indecisive. Would definitely recommend him to anyone looking to purchase a vehicle. Thanks again Vinnie!

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Kristamarie15
4/19/2012 3:42:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Cerra

My Review of Smail Mazda:
I had an amazing visit to smail, I would not recommend to go to any other dealership. Everyone who works there is so friendly and especially, Vinnie Cerra, treated my mother and I with respect and was extremely kind. In the future when i purchase my next car i now know exactly what dealership i am going to and which salesman. The service at smail is amazing!

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jmlynn20
4/19/2012 9:20:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Cline

My Review of Smail Mazda:
Bill was very friendly and courteous. He met our expectations and made the process very smooth for us. I would definitely recommend Smail Mazda to anyone who is interested in buying a new vehicle. I love my new Mazda 3!!!

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dtweight
4/11/2012 9:58:09 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michael McNeal

My Review of Smail Mazda:
I Like Mazda and the car looks nice. This survey should make me say why. so i will respond by saying the dealer was a reason i bought the car

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BarbaraCJ
4/9/2012 8:49:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Cerra

My Review of Smail Mazda:
I found ths dealership to be the most honest in the area. I had been to 2 other dealerships and was NOT happy when I left their showrooms. Joe was diligent about looking for and locating the vehicle I wanted. He kept me updated with emails. I emailed on my birthday to tell Joe that it would be a great day for my car to arrive. Unfortunately, it wasn't there yet. It arrived 3 days later and when I came to look at it, Vincent (my salesperson) had tied a birthday balloon to the car. After purchasing the car, Vinnie gave me a very detailed lesson on using my new vehicle.

Also, I live 45 minutes from this dealership and I still went here for my purchase.

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Response from: Smail Mazda
Added: 4/9/2012 12:12:23 PM
BarbaraCJ,
Thank you so much for your review and for purchasing with Smail! Joe and Vinnie do an exceptional job of taking care of our customers, we are happy that now you are one. We do believe that SMAIL is worth the drive.... thanks giving us the opportunity to do business with you. We also look forward to giving you the same customer experience when you need service. Happy driving! Rebecca, Smail Marketing Department

tytlertori
3/22/2012 5:19:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vinnie Cerra, Michael McNeal

My Review of Smail Mazda:
Both myself and my wife were treated as we treat guests in our home. Vince was both courteous and professional. He knew our needs. He worked to meet our needs while keeping in mind our budget as well. We traveled from Pittsburgh to Greensburg to purchase our vehicle. The time was well spent. We got one of the best deals we could have gotten. All while working with someone who cared to meet our needs and was willing to do whatever he could to satisfy those needs. Vince seems to be old school in his dealings with customers. It seems that his word means something to him. If he gives it, it is because he can help and will do whatever he can to meet your needs.
VIince worked closely with Michael McNeil in making our buying experience even more pleasant.
Sincerely,
Frank Cehelsky, Lorraine Slutiak Cehelsky

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