Smith Ford of Lowell Inc

My 2022 Ford Raptor purchase with Dan Bard at Smith Ford of Lowell was an exceptional experience! Dan is a very straightforward, honest, and up front guy and I have only great things to say about him and th of Lowell was an exceptional experience! Dan is a very straightforward, honest, and up front guy and I have only great things to say about him and this dealership. The buying experience was top notch, Dan was very patient with me coming from out of town, the pricing and selection was far better than everyone else nearby, and the entire process was seamless. Dan even had appreciation for the great condition of a ten year old truck I traded in and the trade in value I was given was significantly higher than three other dealerships I had spoken to recently. I can't emphasize how refreshing it was to deal with a dealership that didn't play games or hide anything. Dan is a great guy and called this morning, a couple months after purchase now, to check in and see how the truck was working out and how we were doing. Title affidavits and processing paperwork arrived in my mailbox just a few days after purchase as well. This small town dealership still has the customer service many of us have known but watched fade away elsewhere. Thanks again Dan and everyone else at Smith Ford who handled this transaction. You're all great and highly recommended! More

Justin at Smith Ford in Lowell is one of the best sales people to work with in Northwest Indiana. Very knowledgeable, reputable, down to earth and kind. Justin is my go to Ford Sales person going forward. people to work with in Northwest Indiana. Very knowledgeable, reputable, down to earth and kind. Justin is my go to Ford Sales person going forward. More

I am very please with EJ. He sold me Mercury Mountaineer online all the way from Ohio. He is honest salesman, i would recommend anyone who need a ride. online all the way from Ohio. He is honest salesman, i would recommend anyone who need a ride. More

Had a great experience buying a new truck from them. I was in a situation where I needed a vehicle quick. They still took the time and found me exactly what I was looking for and did everything they could was in a situation where I needed a vehicle quick. They still took the time and found me exactly what I was looking for and did everything they could to make the experience quick and easy! Grade A customer service! Justin Kinnis was the best salesman I could.have asked for! More

Fast and easy I went in on a cold snowy day with my daughter to look at a few different models and EJ went out and scraped ice and snow on a couple different cars s I went in on a cold snowy day with my daughter to look at a few different models and EJ went out and scraped ice and snow on a couple different cars so she could make a decision. The whole process was easy and they located the exact car that she wanted. More

Not honest Purchased a used Ford Expedition from them. They did not offer any information and did not seem to know anything about the vehicle. One day after we Purchased a used Ford Expedition from them. They did not offer any information and did not seem to know anything about the vehicle. One day after we purchased it, we now need new rotors and brake pads. It would be nice if dealers were honest with customers so they can make an informed decision. They were all friendly when we bought the truck but at pick up they barely said a word. They have lost a customer. More

Quick and Easy Amazing People!!!!!! I bought a new 2019 explorer from Danny took no time at all to find what we needed and what worked for us. All the paperwork that had to be done with I bought a new 2019 explorer from Danny took no time at all to find what we needed and what worked for us. All the paperwork that had to be done with Dan was quick and efficient. Always love working with everyone at Smith Ford in Lowell More

Great Service Department! Thank you! Dan DeYoung and his crew in the Service Department. I recently had to take my vehicle in for a repair. Dan was able to get my vehicle in Thank you! Dan DeYoung and his crew in the Service Department. I recently had to take my vehicle in for a repair. Dan was able to get my vehicle in and have the repair done in a timely manner. I have dealt with Smith Ford for several years and have always received nothing but great service. I will continue to use Smith Ford Service Department in the future. More

GREAT CUSTOMER SERVICE !! We have been customers here at Smith Ford for over 10 years now. We have purchased both new and used cars. The service here us second to none. We r We have been customers here at Smith Ford for over 10 years now. We have purchased both new and used cars. The service here us second to none. We recently moved to Florida and when it came time to purchase a new car, we didn't think of any other dealer. We called Dan and told him what we needed and without delay they,got the car and I drove up and picked it up . Smith Ford even took the added steps and paid the Florida sales tax and paid for the plates. Smith Ford makes it easy to buy a car. Dan & Dan you guys are the Best. Thank you. More

Exceptional Service/First in Class Employees Just bought a new 2017 Ford Explorer. Justin Kinnis the Salesman was phenomenal. He is very easy to work with and detailed orientated. I didn't feel p Just bought a new 2017 Ford Explorer. Justin Kinnis the Salesman was phenomenal. He is very easy to work with and detailed orientated. I didn't feel pressured at all. This is my second car purchased there and I would recommend anyone looking for a new or used vehicle to check them out. You won't be disappointed. Ray S. More