Lisagillmor 5/23/2013 9:41:01 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Godoy Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: Joe was very helpful when I was returning my leased car and negotiating for my new lease. He made the experience fast, easy, fair and painless. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Jadrolette 4/26/2013 1:17:16 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kristof Mosolygo Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: Friendly staff, kid friendly, and treated us fair. Reached a quick negotiated price without struggle! I was pleased with our experience, and after coming in for a test drive, we went home with an SUV. I definitely recommend Smythe European, which happens to be expanding in the coming year. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
NamTuyen 4/23/2013 6:17:17 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Omar Awwad Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: My lovely wife and I was looking to purchase the new 2013 ML350 so we went to Smythe European. The Sales Associate, Omar Awwad, was very helpful in helping find the perfect ML350, White Diamond Metallic (very rare) with all the features that we wanted. Omar's customer services was superb! He spend his time explaining the full features of the ML350 that we wanted. Omar also help us get the best APR and price for us to finance the vehicle. Thank you Omar for you outstanding customer services!!! I would highly recommend anyone who wishes to buy a Mercedes-Benz, go to Smythe European and ask for Omar Awwad. You won't be disappointed!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
LMadzar 4/21/2013 3:15:44 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Goran Muftic and Charlie Fish Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: Goran Muftic was excellent in the purchase of our new car. He is very knowledgeable, professional and honest and made our experience in purchasing our new Car Wonderful!! I higly recommend Goran when you are ready to purchase your new car.Also we just took our new car in to have the paint and leather protection applied and our experience with Charlie Fish in the Service Department was excellent! He was very helpful and knowledgeable in answering any quesitons we had! Overall Great Expereience and Great Dealership!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
rmsbjr 3/22/2013 3:47:34 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Joe Godoy Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: I've purchased/leased many cars over the years including Acura/Honda, BMW, Chevrolet, GMC, and Toyota/Lexus. Two things I look for in an automobile dealership is product knowledge of their sales staff and level of service post-sale. The Smythe Mercedes-Benz dealer in San Jose, CA is the ONLY dealership that excels in both. The sales staff actually knows more about their cars than I do and the service department is absolutely excellent. I will continue to purchase / lease my vehicles from Smythe as long they continue to provide excellent service. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Smythe European Mercedes-BenzAdded: 3/28/2013 4:21:23 PMThank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring!
ananthuk 3/12/2013 10:29:42 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Feridon Dizadji Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: I was looking for a used Mercedes Benz for the last two months. I was reluctant to go to a dealership, as they are usually more expensive than the private party offers. Anyways, after visiting few dealers in the south bay area, I found the right car at Smythe European. The sales representative Feridon Dizadji was very professional and courteous. He helped us with all the information about the car, car FAX report and test drive. We ended up buying the car with this gentleman. The experience of buying the used car was made easy with the help of Feridon and Smythe staff. I got a good deal on the car. The car had been tested for safety and functionality by Smythe before they put it on sale. Overall, it was a pleasure doing business with Smythe!AK Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Smythe European Mercedes-BenzAdded: 3/28/2013 4:22:59 PMThank you so much for your recommendation of Feridon and the team! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything more we can do for you.
180rich 3/5/2013 5:08:45 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Goran Muftic & Elizabeth Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Smythe European Mercedes-Benz: I was very impressed with the no pressure sales experience I recieved from Goran. It was a hassle free buying experience dealing with him. I would also like to mention Elizabeth in the service department. Her follow through with me was great. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Smythe European Mercedes-BenzAdded: 3/28/2013 4:23:38 PMThanks so much for your comments. We're thrilled you found Goran and Elizabeth so helpful and knowledgeable and the whole experience pleasant and easy. Our #1 goal is for all our customers to feel that way when they drive away. Safe (and fun) driving!
mbcady@me.com 1/30/2013 1:08:50 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Majid Amjadi and The sales manager P.J Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Smythe European Mercedes-Benz: I'am 68 years old and have purchased numerous Mercedes. MAJID & P.J made this purchase a very pleasant experience from the first encounter in the showroom until the actual delivery of the car. The negotiations were actual very pleasant experience . When we finally reached a price that worked, both parties were satisfied with the deal. Great people to deal with.I was so impressed with MAJID & P.J. My wife and I went back the following week and bought another car from them.We are the proud owners of a E530 Sedan and a E550 Coupe.Michael B. & Randall D. Cady Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JosieA 1/18/2013 6:21:20 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Armando Vargas Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: My first time buying a vehicle and I decided to go car shopping around the Stevens Creek area in San Jose and was very pleased with how fast a Mercedes salesman approached me unlike other European car dealerships in the area. Armando Vargas did not hesitate in assisting me with all of my questions and was very professional/friendly. After I purchased the vehicle he still strives to make sure I am happy with my purchase and is available for any questions I may have about my new vehicle. I left the dealership with peace of mind and overall a great experience. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
charles104 1/6/2013 7:12:49 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Kristof Mosolygo Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Smythe European Mercedes-Benz: Mr.Kristof Mosolygo was very knowledgeable about the vehicle we were interested in. He answered all our questions completely and was very professional and extremely wellmannered.I felt very comfortable throughout the entire process. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review