Smythe European

Reason for Visit: Sales

I recommend this dealer: No

My Review of Smythe European:
Smythe European is a horrible dealership in general. They charge you inflated prices, and they often do not fix what they say they have fixed. And they are snobs.<br><br>The Park Ave. branch in Palo Alto is bad as well. I sold my car to them, and I can't decide whether they are lazy or incompetent. Overall experience was bad. They said they would Fedex papers the next day--they didn't. They said the check will be cut on a Thursday--it wasn't. Then the next day we were told the check was in the San Jose office. We wouldn't get it until Monday. Then on Monday we were told it still wasn't in the Palo Alto office. We ended up driving to SJ ourselves. The worst part was Mr. Oneal was unapologetic throughout.<br><br>Too bad for Mercedes--I won't be buying (or selling) one again.

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