I got an internet price via email for a CR-V and after a test drive decided to buy. Unfortunately, the price I was quoted assumed financing through Honda and I was planning to pay with a check. The price was going to be higher if I paid by check. This unexpected change surprised me and I left without buying the car. Later that evening, I got a call from the sales manager who apologized for the misunderstanding and offered to let me buy the car at the original price. I took him up on this generous offer because it was still the best price I’d found. I had a great buying experience at South Bay Honda the next day and love my new CR-V.
GREAT service! Went in for airbag recall and was assisted immediately by Cleeta and her team. Quick turn around and proactive service. Thank you, South Bay Honda!
Went in for a recall. They were prepared and had it done quickly (another dealer told me it would take 2 visits). Asked for a free service (attaching a part that had come off) and it was done for free.