South Bay Lexus

Thank You Tim Miller for making our visit very pleasant. Your customer service skill made us feel at home. My wife loved the coffee maker Your customer service skill made us feel at home. My wife loved the coffee maker More

My experience at South Bay Lexus exceeded my expectations. The team as a whole were extremely friendly and welcoming and one that stood out from first contact was Tim Miller. He was no pressure expectations. The team as a whole were extremely friendly and welcoming and one that stood out from first contact was Tim Miller. He was no pressure which made my experience great. He was extremely knowledgeable of the vehicle and answered all my questions. He spend a good hour to walk me through the vehicle and the interior, as well as set up the touch screen settings. I would highly recommended this dealer and Tim Miller to anyone looking for a Lexus! More

Brian Jones has always been my preferred South Bay Lexus Service representative because of his attention to details and customer communication. He is also very knowledgeable about the Lexus cars. I recommen Service representative because of his attention to details and customer communication. He is also very knowledgeable about the Lexus cars. I recommend Brian as your service representative if you choose South Bay Lexus to service for car. More

WOW hadn't bought a car in 20 yrs. Tim was sooo professional, kind, patient and most of all trustworthy throughout the entire buying process. Tim made it a pleasure to buy a vehicle an Tim was sooo professional, kind, patient and most of all trustworthy throughout the entire buying process. Tim made it a pleasure to buy a vehicle and made everything transparent. I would definitely buy another vehicle utilizing Tim's assistance. I'd give him 100 stars if I could. I visited several dealerships and 99% of them offered no assistance when I visited their lots. But at South Bay Lexus you're greeted and professionally helped with no high pressure sales tactics Yay for Tim and many many thank yous for making my purchase so easy. More

Timothy was great. He was very knowledgeable and professional. He answered all our questions. I would highly recommend him. He was very knowledgeable and professional. He answered all our questions. I would highly recommend him. More

This is a LONG overdue shout out to Lisette Figueroa and the technician who replaced my car’s battery. On the afternoon of Friday, DEC 8, 2023, in horrible LA traffic, I drove to Lexus South Bay, and mad the technician who replaced my car’s battery. On the afternoon of Friday, DEC 8, 2023, in horrible LA traffic, I drove to Lexus South Bay, and made it there pretty close to closing time. I had had numerous AAA jump starts because my car would not start without them, so I desperately needed a battery. I was also distraught because my mom was gravely ill, so I had to get back to West LA where she was hospitalized in order to be by her side. Because it was so late when I arrived, the guy who greeted me told me I’d probably have to come back another day. But I really needed the battery replaced so I asked to speak to the service advisor on duty. That young lady was Lisette. In short, after hearing my plea, she called a technician and very nicely asked if he would work longer (on a Friday no less) to install my battery. He agreed and I was beyond grateful! Because the battery was under warranty, Lisette told me it would take about an hour. While there, I shared with Lizette that my mom was really ill and she listened intently. She was compassionate and comforting which helped to put me at ease. I then sat in the waiting room but about 25 minutes later, I became anxious and decided I’d better leave and get back to my mom. I informed Lisette that I’d leave the car and catch an Uber back to the hospital. But she gently stopped me and told me not to go because my car was just about finished! Five minutes later, I was in my car, completely relieved, and headed back to the hospital. I know my review is long and not typical, but I just wanted Lisette and the Lexus team to know how much I appreciate her going the extra mile for me on that Friday night back in DEC 2023. She could have rightly informed me that I arrived too late and my car could not be serviced, but she did not. Instead, she made sure that my car was in working order when I left. This thoughtful gesture meant even more to me because of my mom’s grave condition (she passed away 3 days later) and my fragile mental state. So thank you, Lisette, for your outstanding customer service, stellar support, and kind disposition! You exemplify the qualities and people skills that many of us should strive for! Lori R. More

“I had a great experience with Enrique at South Bay Lexus. I had no intentions of purchasing a new car but life happens. Of course my first instinct was to call Enrique. “I have been a customer of Enri Lexus. I had no intentions of purchasing a new car but life happens. Of course my first instinct was to call Enrique. “I have been a customer of Enrique for several years now. I have always received the best service, he’s so knowledgeable and patient. I was so worried about the whole process but he made me feel at ease. He always walks me through every step, makes everything clear and easy. The process was quick, He’s so quick to reply with any questions or concerns, and within two days he helped me find the best Lexus Rx 350. Everything I needed at the perfect price. I have no doubt that I will come back again. Highly recommend." He’s the only one I trust.” More

Excellent experience with Timothy Miller and the rest of the South Bay Lexus staff. It was the the most pleasant car purchase I have ever had. the South Bay Lexus staff. It was the the most pleasant car purchase I have ever had. More

I recently bought a vehicle from South Bay Lexus and I had a fantastic experience! The staff was friendly, knowledgeable, and really went above and beyond to help me find the perfect car. The dealership i had a fantastic experience! The staff was friendly, knowledgeable, and really went above and beyond to help me find the perfect car. The dealership itself was clean and well-maintained, creating a comfortable atmosphere. The purchasing process was smooth and hassle-free, and I felt like I got a great deal on my new vehicle. Overall, I highly recommend South Bay Lexus for anyone looking to buy a car. They provide excellent customer service and a wide selection of quality vehicles. More

Tim was a best dealer who knows what we want and creates the best satisfaction. the best satisfaction. More