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South Bay Volkswagen

4.3

39 Lifetime Reviews

3131 National City blvd, National City, California 91950
Closed 8:30 AM - 9:00 PM Hours
Call (866) 925-1279

Top Reviewed Employees

Jesus Lopez, Sales Manager, South Bay Volkswagen

Jesus Lopez

Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Roberto Lopez, Finance Manager, South Bay Volkswagen

Roberto Lopez

Finance Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Valente  Bahena , Finance Manager, South Bay Volkswagen

Valente Bahena

Finance Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Alberto Matamoros, Brand Specialist, South Bay Volkswagen

Alberto Matamoros

Brand Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

June 07, 2016

"Bad customer service in the Service Department"

- VW Owner

People in the Service department were unwilling to hear me out or help me, never again will I take my car to them. I took my car that I had purchased with them about a year ago and fist of all they dis not ac, when I told them my panoramic sun roof had exploded on the freeway they automatically assumed it was a rock, which it wasn't, but were unwilling to listen and wanted to involve my insurance. Everyone kept saying different things and it was obvious they didn't care about the customer. So I took the car to another dealership 25 miles away where service was completely different. They were friendly and willing to help me and they are going to fix it. How could it be that they are both Volkswagen dealerships but with different outcomes.

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July 07, 2015

"First Time Buyer Experience "

- astone167

Although it was stressful buying a new car for the first time, the staff at this location were very nice and always asked if there was anything they could do, even if they weren't directly assigned to help me. My direct sales staff was Max Smith and he was great!! Very funny, patient, and straightforward. He did a great job! thank you!

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June 16, 2015

"Excellent salesmanship, David Diaz"

- Hubertus Maerschenflieger

Just a note to let you know how pleased we were with our sales consultant, David Diaz. We found him to both knowledgeable and understanding of our [the customer's] desires. I spoke with numerous other dealership consultants that wanted me to buy something that I didn't want and one person actually demanded to know why I didn't want a certain vehicle. David's understanding of the customer's wishes and willingness to assist in getting what we wanted was a very positive experience. Good job, David!

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Shuttle Service
  • Television
  • Vending Machines
  • Rental Car Service Onsite