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South Point Dodge Chrysler Jeep Ram

Austin, TX

2.9
317 Reviews

5210 S IH 35 Frontage Rd

Austin, TX

78745

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Showing 317 reviews

April 12, 2024

I was very impressed with the treatment of this dealership. Darnell Nunez was very polite, calm and patient. He and the finance person went out of their way to get me a good deal on a reasonable mo More

by leogalan283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Nunez
April 12, 2024

Bought my 2500 tradesman in October told multiple times TWO free oil changes. Service department has this information. Today went in for oil change and a recall. Told today that my $55000 truck did not qu More

by steeple911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
Apr 12, 2024 -

steeple911 responded

Bought my 2500 tradesman in October told multiple times TWO free oil changes. Service department has this information. Today went in for oil change and a recall. Told today that my $55000 truck did not qualify for free oil changes because it is just the low end of the model, So it cost me $150 for my free oil change and 4 hours of my time, Sales manager tells me my salesman that was new when I bought it that he is no longer here, because of things like this. He could have easily made a happy customer by honoring his salesman mistake, So I paid, for my oil change, if only 1 person does not buy from them because of this review they lose more money then what the would have lost by honoring an oil change.

December 23, 2023

Went to the parts department and asked for mopar brand differential fluid and limited slip additive, they sold me a BG additive and said that is what they use in the service department. After changing the More

by RHEUSER70
Recommend Dealer
No
Employees Worked With
Parts department, Jeff Allen
April 09, 2023

I flew from Albuquerque to Austin in December to purchase a used 2020 Jeep Gladiator from this dealer. Keep in mind this was just north of a $47,000 used vehicle purchase. When I purchased it they told me th More

by Dwhite
Recommend Dealer
No
Employees Worked With
Jaxson Bennett, Josh Montes
February 08, 2023

Still waiting on the results of that electrical diagnosis from LAST YEAR that I paid $200 for.......considering you misdiagnosed it, I have begun to wonder, over the past year of trying to get some sort of d More

by CallToAction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivin Turner
January 08, 2023

We were blindsided with unprofessionalism and left in disbelief!! Take my warning and stay far away from this dealership! After working 6 days in coming to an agreement, shaking hands, and immediately More

by 1unhappycustomer
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory Williams
September 26, 2022

South Point Dodge Chrysler Jeep Ram 371 reviews Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler More

by austinmtlhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SCOTT CHAPPELL, Jason Channell, Jeff Allen
September 26, 2022

South Point Dodge Chrysler Jeep Ram 371 reviews Claimed Car Dealers Closed9:00 AM - 8:00 PM Hours updated 1 week ago Photos & videos See all 54 photos Photo of South Point Dodge Chrysler More

by austinmtlhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie G, SCOTT CHAPPELL, Jason Channell, Jeff Allen
May 16, 2022

After I had been to six or seven other dealerships (including Dodge/Ram in N. Austin) and truly learned a new kind of hatred towards the dealership experience. Once I had the first conversation with More

by Clay.tigerstyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiel Freeman
February 23, 2022

This is the third time have had my 2021 Ram 1500 in for problems with uconnect. This time they had it two weeks and it is not fixed. I had to pick it up because I need to use it for a trip. Today I was to More

by margarethanks
Recommend Dealer
No
Employees Worked With
Johnny
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