Read Reviews South Point Kia

South Point Kia

South Point Kia

5306-S I H-35
Austin, Texas 78745


Sales: (512) 444-6635
Service: (512) 416-3660
Parts: (512) 441-4787

Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 87 reviews

4.9

4.9 out of 5

97 lifetime reviews

South Point Kia

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Certified: South Point Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, South Point Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About South Point Kia

South Point KIA is the number #1 Austin KIA dealership. Our customer service and product expertise is unparalleled in our industry, and we will do whatever it takes to make our customers happy.

Our new KIA selection is the best in Texas and at any given time we have access to hundreds or new vehicles for you to purchase.

We also have a huge used car inventory, all of our used vehicles undergo a rigorous 68 point inspection before being put on our line to be sold. This way you know your vehicle is not only safe but also in good, reliable condition.

So if you’re looking for a better price, a better payment and more for your trade then Race to the Point...South Point KIA.

Check us out on facebook, http://www.facebook.com/pages/South-Point-Kia-of-Austin/313444039840?v=app_392248091048

or on Twitter #SPKIA

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Television
Free Coffee Vending Machines
Free WiFi

Arkansasbaritone
4/12/2013 5:10:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Enrique RiosEnrique Rios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of South Point Kia:

Enrique made me feel comfortable while buying my first car. I have been back for follow up and he greets me by name each time.

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AMarieReyes70
4/7/2013 11:11:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn  HamzeShawn Hamze
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

First, I'd like to say that I very much appreciated Shawn's calm, attentive and friendly approach to the sale. I was prepared to be attacked by a salesman the moment I pulled in to the lot. I told him exactly what I wanted and asked for information on how I could go about getting a new Kia Soul. He was so efficient, and I am still in shock that the entire purchase was done so quickly and easily! It was the best car buying experience ever! We are more than happy and satisfied with our new Soul, and he was able to put us in the exact vehicle we wanted. Very awesome experience altogether. We will definitely be referring anyone who's interested in a car to South Point, and will suggest they ask for Shawn specifically. Thank you so much for making it a quick and painless experience! :-)

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gigantor
3/31/2013 11:06:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Enrique Rios and Erica
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

Our experience with Southpoint and Enrique and Erica has made us customers for life. They were relentless in working to get us the vehicle we wanted at the price and payment we needed. Art in finance was great and even called us back because he was able to get us better financing and lower our paymentseven more. We love our KIA SOUL+ and Southpoints sales and finance for helping us get into it.

The Spruill Family

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petrandy
3/31/2013 11:21:31 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Enrique RiosEnrique Rios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

We saw a wonderful add on the internet for the Kia Rio sedan EX and had to come in and check it out. With the 10 year 100,000 mile warranty it was just something we could not pass up. Everyone at the dealership was very friendly towards us. We felt very welcomed. The car was amazing and had all the "Bells and whistles", but was a little out of our price range. Enrique worked with us and the numbers and was able to make it more affordable. We were also able to get the extended warranty. We could not be happier.

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jamc32368
3/18/2013 3:31:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
J.D. Juarez (Internet sales) & Chris (Management)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of South Point Kia:

I was looking for a new to me vehicle, JD was very helpful. I told him what I thought that I wanted, ended up finding something way, way better. I when told him that I would take the 2010 Volkwagen Routan S; JD & Chris worked hard to get me into that VW like I wanted that same evening. The next day when I took it to my brother's wedding; he told me what a GREAT choice I had made. Plus, my husband & 2 sons love it also.

So THANKS JD & CHRIS,
Jo Ann
Fredericksburg, TX

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Response From: South Point Kia
Added: 3/29/2013 3:23:03 PM

Jo Ann,

Thank you so much for your purchase at our dealership, I'm excited to hear about how JD and Chris worked to get you the vehicle you wanted. Its even more exciting to hear that your family loves it at as well. We appreciate you taking the time to express yourself on DealerRater and we look forward to serving your vehicle needs in the future.

Taylor B.
Taylor@southpointauto.com

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aliceortiz
3/4/2013 6:23:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn  HamzeShawn Hamze
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

Had a great experience with the people at South Point Kia. I got the car i want and i will send more people your way

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Sorento_C
2/7/2013 9:52:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn  HamzeShawn Hamze
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of South Point Kia:

My husband is in the army here at ft hood, and we had been searching for a slightly used/ new affordable car with the money we saved from his past deployment. We test drove a 2013 Sorento in our area and fell in love, but it was way over priced and had 14,000 miles already on it. I contacted Shawn late on a sunday night and he got back to me monday morning! I told him our situation, what we found already and that we wanted to find a better deal. He looked up the car that the dealer around here was trying to sell us and assured us that he'd get us a better deal. He kept in contact with me that whole day and updated me with what he had in stock and patiently waited for our response as to whether we wanted to move forward or not. My husband wound up getting off of work late and by the time we got to the dealership it was closing in 1 hour. Shawn waited there for us and made sure we got what we wanted, and worked an hour past closing time. Our monthly payments are a few dollars more than what we were expecting, but we got a BRAND NEW Sorento with 0 miles on it with a great interest rate! I couldn't be happier with our new car!

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tlrodgers
2/7/2013 8:19:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn  HamzeShawn Hamze
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

Shawn Hamze took a phone call from Moody, TX. It was my mother who was calling to see what promotions they had on the Forte. He told her he could make her a deal. We went to the dealership on Monday and started negotiations. Shawn usually gets off work at 6pm but he kept at it as he tried to meet our need of a low price. It was about 6:30 when we left with us at a stalemate. Shawn stated that he was going to work for us and we would close the deal the next day. He called Tuesday morning to remind us to return; that he had a deal. My mother and I returned that night and Shawn once again stayed past 6pm. He told us the final purchase price plus the payments. It was an amount that we could work with and we closed the deal. I can honestly say that Shawn Hamze is deserving of many sales award and accolades. If he is still at South Point Kia when I need my next car, I will definitely ask for him. Thank you Shawn

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tanyaperalez
2/7/2013 5:38:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn  HamzeShawn Hamze
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

I bought a car used car 8 months ago and was having nothing but problems with it. I had already had it worked on two times before and it needed repairs once again, only this time repairs were going to cost me 3000. I went to South Point Kia looking to trade in and get a used car, not thinking I would qualify for a new car moreless afford one being a single mom with not the greatest credit. I had already spoken to Shawn over the phone and was telling him my dilema with my current car and he assured me he was going to help me find a reliable car. Well I'm pleased to say that he did everything he said and more. Not only was Shawn polite, courtesy, and empathized with my situation, but he got me into a brand new 2013 with very reasonable payments. For those who were thinking he just wanted more commission, I can assure that is not the case. I asked for a reliable, dependable car and thats exactly what I got. I went from a 07 chevy aveo with 80,000. miles to a 2013 Kia Forte with 20 miles for only a hundred dollars more then what I was already paying. For anyone who is looking or needing a car go see Shawn at South Point Kia you wont regret it.

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c.tarochione
2/6/2013 4:23:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Enrique RiosEnrique Rios
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of South Point Kia:

This is our 3rd Kia from South Point and our second car with Enrique. I have to say that we were in a pinch we bought a 2012 Kia Sorento then bought an airstream trailer that the 4 cyl would not pull. I called Enrique and within 24 hours we had our brand new 2013 Kia Sorento with no problems. In fact we tried to get a lower rate through USAA and they were able to finance it at a lower rate. Enrique goes the extra mile to make sure that I understood all the new features of the car. I had problems figuring out the radio and he told me to stop by. He went out of his way to make sure that I understood. I would love to give him 100% for always being there for us.

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