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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,239 Reviews
Call Service Center (516) 758-5396

2,239 Reviews of Honda of Valley Stream - Service Center

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April 18, 2024

Considerate, helpful, cooperative and supportive . Listened to our question about the car and explained all the procedures. More

by auntmo623
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

I found that Honda of Valley Stream to be clean, professional, speedy and just a pure joy More

by fkgchapm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

Mark took care of the situation. Although Honda dealer was not able to replicate and diagnose the issue the first time around. When the issue resurfaced, Mark made sure to assist. He More

by leipeterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 17, 2024

I had an appointment yet I waited over 4 hours. The part costs $46 and I was charged $551 in total. I STILL had to return the next day since the part had to be ordered. I am still waiting for a fol More

by DBECKFORD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 17, 2024

Clara that's my girl sweet kind and nice she took her time to help me More

by MAYSJAMES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Clara provided you with such caring and attentive service.We're glad she took the time to help you thoroughly, ensuring a positive experience. We look forward to seeing you again and providing continued excellent service!

Helpful
April 17, 2024

Very fast, efficient, and helpful. It was a good experience, I would definitely go back! More

by raven.cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that you found our service fast, efficient, and helpful. We strive to make every visit a good one, and your feedback means a lot to us. We look forward to welcoming you back in the future and are here to assist with any of your needs. Thank you for choosing us, and see you next time!

Helpful
April 16, 2024

Two expensive need to lowered their rates service is good the wait is not long but expensive More

by MSDELORIS95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to provide your feedback. We're glad to hear that you're pleased with the quality of our service and the short wait times. We understand your concerns regarding our pricing. Please know that we continually strive to provide the best value balanced against the quality and efficiency of our services. We value your input and will take it into consideration as we review our pricing structure. Thank you for choosing us, and we hope to serve you again soon.

Helpful
April 16, 2024

It was fast. Wait was short. And Bryanna was great. She advised me on what I needed. More

by kathynathalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that your experience was a quick and excellent one. It's great to know that Bryanna was able to assist you effectively and provide you with the necessary advice. We'll be sure to share your kind words with her. Looking forward to your next visit and thank you for choosing us!

Helpful
April 16, 2024

Customer service representative was very polite and helpful even recommended my vehicle service and schedule me for an appointment in two weeks More

by H.EBRITTLEBANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that our customer service representative was polite and helpful. Providing thoughtful and proactive service is what we aim for with every interaction. We look forward to seeing you again in two weeks and hope to continue exceeding your expectations!

Helpful
April 16, 2024

The staff at Honda off valley stream New York is great I appreciate the service they provide More

by HARESHDATHDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Honda of Valley Stream responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our staff. Your appreciation for the service provided means a lot to us. We strive to continue offering excellent service and look forward to serving you again soon. Thank you for choosing us!

Helpful
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