SouthPoint Nissan

Reason for Visit: Service

I recommend this dealer: No

My Review of SouthPoint Nissan:
A simple thing like taking a flat tire to the dealership for repair. My maintenance plus contract covers flat tires. Even after showing the service manager my maintenance plus manual, specifically pointing out the page where flats are covered, I still had to pay for the flat. After two months of hasseling with Nissan (had to fax my copy of my manual to them, Nissan Corporate didn't have a copy of the current maintenance plus manual) I got the explaination, that Southpoint Nissan wasn't a participant in the flat tire part of the program. Southpoint sales and service are second rate. Go to Maxwell Nissan. They have their act together.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of SouthPoint Nissan:
I have never had such a bad experience buying a car like this before.
We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all of my financial information. This was a done deal. I told him I would pick it up between 3 and 4pm. We left at 3pm and arrived at 3:30 only to find out that they had sold it out from under us. It wasn't like the manager didn't know it was sold already, because he told us that the other salesman got 3000 more for it than our offer. Also while we were looking at it, when we thought it was ours, another salesman decided to fire off the car alarm so that we would move back and he could show it to his customer. I think that was pretty low class. A simple excuse me sir, we sold this car already would have sufficed. I guess at first I thought that the manager was going to make it right and give us a better deal than originally offered on the 07's. But actually we were just being offered the same deal as if nothing had happened. We were offered the same deal we can get anywhere. I asked to speak to the owner but of course this never happened. Don't go there!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of SouthPoint Nissan:
I have never had such a bad experience buying a car like this before.
We had negotiated a price for a Murano and trade on our bmw on Friday night. Saturday at 1pm we agreed to terms and I gave him all of my financial information. This was a done deal. I told him I would pick it up between 3 and 4pm. We left at 3pm and arrived at 3:30 only to find out that they had sold it out from under us. It wasn't like the manager didn't know it was sold already, because he told us that the other salesman got 3000 more for it than our offer. Also while we were looking at it, when we thought it was ours, another salesman decided to fire off the car alarm so that we would move back and he could show it to his customer. I think that was pretty low class. A simple excuse me sir, we sold this car already would have sufficed. I guess at first I thought that the manager was going to make it right and give us a better deal than originally offered on the 07's. But actually we were just being offered the same deal as if nothing had happened. We were offered the same deal we can get anywhere. I asked to speak to the owner but of course this never happened. Don't go there!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of SouthPoint Nissan:
5/18/05<br>I went to this dealership last night to buy an Xterra. I was trading in my Audi for practicallity purposes. We were handed a flyer for a special for graduates...it stated 1% interest, $500 cash back, and $2500 in rebates on Xterras and a number of other cars. On the bottom, it stated see dealership for details. Andrew came over, never introduced himself, and states, &quot;There is no 1% and there is no $2500 rebate.&quot; My fiance replied very nicely, &quot;But it says it on the paper. In my oppinion, that is kind of false advertising...isn't it?&quot; Brad then proceeded to ask my fiance if he needed to clean his glasses or needed a magnifying glass to read the small print about getting details. I interupted his rudness with, &quot;We are finished here.&quot; As we were walking out the door to my Audi, Andrew yelled accross the floor, &quot;Some people just can't afford a Nissan.&quot; We went back in to find his manager and were told we have to leave. He then proceeded to follow us outside antagonizing my fiance (who had nothing to do with the purchase) to fight. Other staff members had to pull Andrew back inside. All of this over a flyer that was given to us AT THE DEALERSHIP. Worst experience of my life. I would NEVER recommend these people...especially Andrew.

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