Southside Kia not only offers exceptional customer service but the staff are extraordinarily friendly. Even though they are always quite busy, they do their best to see each customer in a timely fashion if possible. I am always greeted before I step out of my vehicle, and I'm always escorted back to my vehicle after service has been provided. I highly recommend not only Kia in general, but specifically this dealership.
I am very pleased with the service ererytime I visit. They are awesome people. Especially Ray and I believe her name is Andria. I have been coming here since 2012 and they always show great respect and wonderful customer service. Keep up the great work! Thanks
This is my second Kia from Southside Kia. I've always had a great experience when I've been at the dealership, whether for service out to purchase a vehicle. Today I brought in my 2016 Kia Soul: Got my first oil change for free. They fixed another little problem Johnny on the spot. Washed my car and I'm getting free gas! Ray in the service dept is awesome!
Excellent service I couldn't ask for a better dealership. I am a previous Toyota owner and currently have only my Kia Soul for only 3 months and I couldn't be happier. The people in the service department treat you with the utmost respect and kindness and I just could not be happier with the way I was treated for my very first oil change.
Everything seems to fall in place with everyone there. Better customer service, communication is a lot better...which was something that they were lacking when I was there in May. I'm very happy with the service all around. Well done!
Fast Friendly and Efficient Service with no pressure. I have my oil changes there and they advised they I need an alignment the first time. I did not get it then and they didn't pressure me like some places do. They let me schedule it on my on time which is great. I will continue to get my car service at Southside Kia, Scheduled an appointment for alignment on November 12th.
Bought 4 tires and a rim. Bill came to the estimate I had received. It did not seem to include the discount coupon though. Although they said it was discounted. Car was complete at the time they promised. My service advisor was Reynaldo c. I will definitely go back to that location.