Southside Kia - Service Center

I have always been impressed this service department answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due to $. I have another recall once part comes in. We have been very pleased with our Kia and hope to soon be making another Kia purchase. Kudos to Kia as well as Sheldon . More

We loved Southside Kia until about t months ago. Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales sta Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales staff is wonderful but service is awful in the last few months and we always service at the dealer. So now I can’t wait to trade in the Tlluride which I love for a brand that has a service department that actually cares. More

Anthony Grant always go out of his way to make sure that everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many th everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many they are. More

Anthony was super helpful with a minor issue I had on a brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. More

Dealership is OK but service department is excellent. They went above and beyond. Thank you. They went above and beyond. Thank you. More

I received a recall notice for my 2017 Kia Sol. I called to schedule an appointment and was promptly given a date and time to drop off my car. When I arrived I was checked in and Anthony Grant was I called to schedule an appointment and was promptly given a date and time to drop off my car. When I arrived I was checked in and Anthony Grant was my service provider. Anthony was professional and courteous and explained the recall to me and then asked if I had any other concerns or questions. I added an oil change and throughout the day he gave me updates on the progress of my service. When I picked my vehicle up, Anthony explained to me some items that I should address and had me on my way. This was a great experience and certainly not my first with Anthony and Southside Kia. Thank you for the great job! More

The service was fast, the car was returned cleaner, and the staff was kind and polite the staff was kind and polite More

The technician (dwain) and the writer (Riley) did a great job on my teluride service job on my teluride service More

Service advisor Sheldon Smith was very professional and courteous, he made sure to let the services. courteous, he made sure to let the services. More