Southtown Chrysler Jeep Dodge Ram

Southtown Chrysler Jeep Dodge Ram
2412 North Jefferson Way
Indianola, Iowa 50125
(800) 222-8105

Manufacturers: Chrysler, Dodge, Jeep, Ram

Most Reviewed Employees
Anita Grgurich Anita Grgurich
Sales Professional
Todd Pearson Todd Pearson
Finance Manager
Kayla Miller Kayla Miller
Sales Professional
Marty Johnson Marty Johnson
Finance Manager
Mat MaHaffey Mat MaHaffey
Sales Professional
Rich Taylor Rich Taylor
Sales Manager
Drake Mueller Drake Mueller
Service Manager
Karl Bubser Karl Bubser
Sales Professional
Jason Levang Jason Levang
Sales Manager
Shawn Hartshorn Shawn Hartshorn
Sales Professional
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Rental Car Service Onsite
Television
Vending Machines
Free Executive Detail With Every Service Visit

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
50 Reviews
Southtown Chrysler Jeep Dodge Ram

Overall Score: 5 Star Rating4.9



About Southtown Chrysler Jeep Dodge Ram
Certified: Southtown Chrysler Jeep Dodge Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Southtown Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Southtown Chrysler Jeep Dodge Ram
Southtown Chrysler Dodge Jeep Ram is a premier dealer of Chrysler, Dodge, Jeep, and Ram vehicles in central Iowa. Located just 10 minutes south of Des Moines, we offer our Exclusive Back-U-Up Promises including Best Price Guarantee, Free Exchange Policy, 24/7 Roadside Assistance Program, and Free Executive Detail with any service or maintenance work performed.


Bittyek
10/22/2011 12:16:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Karl Bubser

My Review of Southtown Chrysler Jeep Dodge Ram:
I recently purchased a van from Southtown, and was very impressed. I was having a casual conversation with Karl, and explained that I had started to consider trading my Stratus for something bigger. I explained to him that I was just kicking the idea around and was pretty sure I couldn't afford a higher payment. He assured me that was ok, but took the time to talk to me knowing I wouldn't be making a purchase. We talked about different vehicles I had considered and what I liked. Over the next couple days he sent me text messages with information about what he had. We found a mini van that seemed like a good choice and was priced $3200 below the blue book value. He took a bunch of pictures of what was good and to my surprise he even took very close, detailed pictures of all the bad things. He explained that Southtown is about trust and integrity, and if he hides things from his customers they would lose faith in him. I was stunned! I am a very busy person (hence the need for text messages), but Karl kept the ball rolling. Marty Johnson got me a fantastic interest rate considering my credit is not very good, and got my payment very close to what I was paying for my trade in. Needless to say I am very happy with my experience at Southtown, and I will definitely be back to see Karl.

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char06
10/2/2011 8:52:52 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shawn Hartshorn, Marty Johnson, Todd Pearson

My Review of Southtown Chrysler Jeep Dodge Ram:
My husband and I were "JUST LOOKING". We were driving thru the lot and Sahwn met us before we got out of the car!. He was getting some info to see what we were looking for and color etc. We went inside and wrote down some things and out we were back on the lot looking at a few trucks. My husband and I dont always agree on things so when we both liked this truck our hearts started having palpitations! We told him what our circumstances were (just found out our grand caravan was totaled) and we were waiting for ins. money.]

Southtown was awesome to work with (not to mention them holding our truck for us for 2 1/2 weeks!) Shawn, Marty and Todd were great to work with.

I have been telling everyone what a wonderful experience it was...paper work went nice and smooth!!!

thank you Southtown... We will be back!!!

Jim and Charlotte

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mandbhinders
8/3/2011 3:04:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Kayla Miller

My Review of Southtown Chrysler Jeep Dodge Ram:
Kayla did an excellent job and we appreciate the time she took to help us. We also had a great experience finding a car in our price range. We will be telling others about our experience at Southtown.

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judesmith
7/27/2011 11:51:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anita Grgurich

My Review of Southtown Chrysler Jeep Dodge Ram:
Friendly family atmosphere...knowledgeable of vehicles...go the distance to find what you are looking for. Prices are competitive and financing was a breeze. Anita was joy to work with, she found a perfect Jeep for us. We are repeat customers and highly recommend Southtown. They were very accommodating to our schedule. Their service has always been great...we feel we can trust them.

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olhound
7/14/2011 9:17:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anita Grgurich

My Review of Southtown Chrysler Jeep Dodge Ram:
Anita was very thorough, and communicated very well with us in our search to find the right vehicle. She helped us find a car that fit our budget, and our needs. Roger worked on our financing, and surprised us with the final arrangements by putting together a great deal. Martin was very efficient with our paperwork.

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Ann Robinson
7/9/2011 12:40:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anita Grgurich, Marty Johnson

My Review of Southtown Chrysler Jeep Dodge Ram:
We return to this dealer because we feel they are honest with the information they give to us during service or when purchasing a new vehicle. We return for our routine maintainence and again for the purchase of a new vehicle. The people are friendly and willing to help.
Thank you
Ann Robinson

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Rebels
7/8/2011 10:15:18 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kayla Miller

My Review of Southtown Chrysler Jeep Dodge Ram:
Thank you for helping us purchase our new Jeep Compass. Everyone was very nice and freindly. If anyone out there is looking to buy a new or used vehicle and don't like pushy sales people this is the place to go. Thank you Kayla, when we are in need of another vehicle, we'll make sure to look you up.

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gasskr
7/1/2011 11:51:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Marty Johnson, Kayla Miller

My Review of Southtown Chrysler Jeep Dodge Ram:
Kayla did a very good job. She returned phone calls and e-mail messages promptly. She offered a couple of options when it was needed. She found some additional money towards my purchase. Marty Johnson took care of the paper work and was very thorough.

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duncann
6/13/2011 6:27:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anita Grgurich

My Review of Southtown Chrysler Jeep Dodge Ram:
The entire car buying process was phenomenial! I hate the long drawn out process of haggleing back and forth....this wasn't the case at Southtown! I arrived on the lot, told them what I was looking for, went for a test drive and drove off the lot in my brand new Jeep Grand Cherokee less than 2.5 hours later. Anita Grgurich did a stellar job during the sales process to get the deal I wanted. Everyone involved with the process was professional, friendly and made me feel comfortable....no weird "used car salesmen" vibes at this dealership! I would gladly recommend family and friends to buy from Southtown!

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Tombell75
5/25/2011 2:45:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anita Grgurich

My Review of Southtown Chrysler Jeep Dodge Ram:
I have rated this dealer for the simple fact that she was very interested in finding me the truck I wanted. They were also able to get them in their inventory in a day or two. The next time my company is looking for more trucks I will call South Town first and see what they are offering.

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