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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
1,146 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,146 reviews

April 22, 2024

As usual I was greeted immediately with a smile by Ause. He took care of me with total professionalism. I always get great treatment here. More

by ccain
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Southwest Kia - Dallas responded

Thank you for your five-star review! It's great to know that our team at Southwest Kia provided you with excellent service. We appreciate your continued support!

Helpful
April 20, 2024

Service was great, service provider was phenomenal. I will be back when service is required! More

by Flow2Fountain
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Southwest Kia - Dallas responded

We're thrilled to hear about your positive experience at Southwest Kia! Providing great service and ensuring our customers leave satisfied are our top priorities. Your feedback is greatly appreciated, and we look forward to welcoming you back whenever you need service in the future. Thank you for choosing Southwest Kia!

Helpful
April 19, 2024

Everyone was super cool, friendly. The atmosphere was clean and I even had a snack. My person that helped me was really friendly and helpful More

by sugarg58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 19, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with our team at Southwest Kia! It's great that you found the atmosphere clean and welcoming. Thank you for sharing your feedback, we appreciate it!

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April 16, 2024

I arrived a little early but did not have to wait. The dealership was clean, and the waiting area was comfortable. My consultant was extremely professional and efficient. More

by leahburke48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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Apr 16, 2024 -

Southwest Kia - Dallas responded

Leah, it's great to know that you found our dealership comfortable and clean. We're glad your consultant was able to provide efficient service at Southwest Kia. Thank you for the review!

Helpful
April 16, 2024

Very professional and friendly from when I pulled up. Everything was thoroughly explained to me. Way better than waco. Do not go to kia in waco. They do not care. More

by Do not go to Kia in Waco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malgon
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Apr 17, 2024 -

Southwest Kia - Dallas responded

We're glad to know you had a positive experience with us at Southwest Kia! Our team always aims to provide professional and friendly service. Thank you for choosing us, we appreciate your support!

Helpful
April 13, 2024

I had to get my engine replaced since it was burning oil. The process started off a little rocky, but the kinks worked itself out and I ended up with a new engine. Thank you SouthWest Kia for renewing my f More

by lwitcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jore
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Apr 15, 2024 -

Southwest Kia - Dallas responded

We're glad to know that we could help renew your faith in Kia! Thank you for sticking with us through the process at Southwest Kia. We appreciate your patience and trust.

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April 10, 2024

The entire staff is amazing! Des Ause Michelle Jeff and Jorge are a great team and Larry and Edwin are awesome More

by Desaraie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause, des, meech, Jorge, jeff
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Apr 11, 2024 -

Southwest Kia - Dallas responded

It's wonderful to know that you had such a positive experience with our Southwest Kia team throughout your recent visit. Thank you for sharing your review, we look forward to serving you again in the future!

Helpful
April 09, 2024

This dealership is a clean facility. My service guy was Johnny on the spot. He was very friendly and got me in and out. He also offered me some snacks :) More

by gina.crain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Apr 09, 2024 -

Southwest Kia - Dallas responded

Gina, we're so glad to know that you appreciated the timely and friendly service from our Southwest Kia team. We look forward to assisting you again in the future with any vehicle needs, thank you for the review!

Helpful
April 09, 2024

Michelle was my service representative. She was exceptionally communicative and friendly. There were no moments in which I felt blindsided. The system they use to communicate services and t More

by Kristian Lannuier
Recommend Dealer
Yes
Employees Worked With
Michelle, service center rep
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Apr 09, 2024 -

Southwest Kia - Dallas responded

Kristian, it's wonderful to know that Michelle and the rest of our Southwest Kia team ensured you had an excellent experience. We strive for transparency and customer satisfaction within all we do. Thank you for the review, we look forward to serving you again in the future!

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April 09, 2024

Sat there an hour and a half being patience asked me if I needed something. Thank you for caring. More

by Priscillarodriguez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Apr 09, 2024 -

Southwest Kia - Dallas responded

We appreciate your patience throughout the extended wait time you experienced during your recent visit. It's great to know that our team provided you with top-notch service. We look forward to serving you again in the future, safe travels!

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