I had a wonderful experience purchasing a vehicle from Spirit. I worked with Marc Ortiz and he is a top notch guy and was very easy to work with. I didn't feel any pressure from Marc or the Sales Manager. It was a wonderful experience and I would highly recommend Marc and Spirit to anyone I know.

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THE SERVICES WAS GREAT EXCEPT WHEN THE COMPUTERS SYSTEM WENT DOWN AND WE HAD TO SIT THERE FOR 5 HOURS. RODNEY SMITH MADE SURE THAT THE 5 HOURS SEEMED LIKE 5 MINUTES. HE TOOK CARE OF US AND TREATED US WITH THE UP MOST WITH RESPECT AND CARE, MADE SURE ALL OUR NEEDS WERE MEET DURING THE STAY.

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After dealing with unpleasant situations with dealers around town I was extremely happy to find Rodney Smith. He went above and beyond in helping me with my needs and making sure that I received a fair deal. Despite the setbacks which were out of his hands, he did whatever he needed to make sure I was satisfied. And for that, I will continually recommend him to others.

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I want to look at the cars. I really like one that was in very good condition. The man that helped me was very nice and explained everything about the car. He got me the price I wanted it at.I would recommend it to somebody look for a car.

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My wife and I had been to several dealerships across Texas looking for the best deal etc. We stopped at Spirit Dodge in Lubbock thinking it would be more of the same. Like every dealership we had been to they friendly and helpful but they also made it a more familiar experience and made you feel like you were supposed to be there. We are certainly happy with our purchase and thanks to Roger for all he did.
Gary Barnum.

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Kyle and Rodney,
I appreciate everything that you have done. You both were friendly and make the process of buying a car easier than what I could have imagined. Thank you for everything that you did. I appreciate your swift responses to my questions and concerns. Overall, your customer support is outstanding!

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They were really friendly, and helpful. Kyle was an awesome guy helped my wife and I find just what we were looking for. That's the reason I've been back 3 count them 3 times. Awesome customer service and nice rides. I'll be back soon for my (Not my wife's new ride!)

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We went in on Father's Day weekend, just browsing (though we had researched online). Within a couple hours, we drove away with a great Jeep Wrangler Unlimited. We had both our 9 year old boys with us and the staff was extremely understanding when they wanted to play "100 questions." Since the Kyle and Roger didn't have exactly what we wanted on the lot, they searched it out and then took us to the lot that had it. We couldn't have asked for a better experience.

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When we asked questions they were answered promptly if they could. If not they returned a call to answer any questions. They acted like they appreciated our business and did not give us the run around about the pricing or what the final payment would be. That in its self is a plus because so many dealerships ambush you with a higher payment in the end when you go to sign the papers than what was orininally quoted to you.

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I have had a long-standing friendship and business relationship with Mr Washington and would give him the highest possible recommendation. In addition to his car business acumen, Mr. Washington was willing to share his recipe for slow cooking beef brisket on a smoker and this also is greatly appreciated. -Sincerely, RM Brodkin

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