Read Reviews Spirit Automotive Chrysler Dodge Jeep

Spirit Automotive Chrysler Dodge Jeep

Spirit Automotive Chrysler Dodge Jeep

4611 Ave Q
Lubbock, Texas 79412


(806) 747-4461

Spirit Automotive Chrysler Dodge Jeep
Manufacturers: Chrysler, Dodge, Jeep, Ram

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 11 reviews

4.9

4.9 out of 5

11 lifetime reviews

Spirit Automotive Chrysler Dodge Jeep

Most Reviewed Employees

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Certified: Spirit Automotive Chrysler Dodge Jeep

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Spirit Automotive Chrysler Dodge Jeep has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Spirit Automotive Chrysler Dodge Jeep

If its cars or trucks you’re after in Lubbock, Spirit Auto is the company that can offer you an inventory of new and used cars and trucks that are out of this world both in value and price. When you need a Dodge in Texas, Spirit Auto will make sure that you drive straight off of the showroom floor in a car that sparkles as brightly as your satisfied grin.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:30 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Cable TV Parts Store
Express Service Shuttle Service
Free Coffee

jlbarbee
1/2/2012 9:23:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marc Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

I had a wonderful experience purchasing a vehicle from Spirit. I worked with Marc Ortiz and he is a top notch guy and was very easy to work with. I didn't feel any pressure from Marc or the Sales Manager. It was a wonderful experience and I would highly recommend Marc and Spirit to anyone I know.

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Response From: Spirit Automotive Chrysler Dodge Jeep
Added: 1/7/2013 4:16:53 PM

Thank you, for taking the time to write a kind review and letting us know how we are doing. We appreciate your business and look forward to serving you in the future. Happy New Year!

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mhudson
10/13/2011 9:13:44 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
RODNEY SMITH
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Spirit Automotive Chrysler Dodge Jeep:

THE SERVICES WAS GREAT EXCEPT WHEN THE COMPUTERS SYSTEM WENT DOWN AND WE HAD TO SIT THERE FOR 5 HOURS. RODNEY SMITH MADE SURE THAT THE 5 HOURS SEEMED LIKE 5 MINUTES. HE TOOK CARE OF US AND TREATED US WITH THE UP MOST WITH RESPECT AND CARE, MADE SURE ALL OUR NEEDS WERE MEET DURING THE STAY.

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Lboone
8/4/2011 11:57:57 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rodney Smith
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Spirit Automotive Chrysler Dodge Jeep:

After dealing with unpleasant situations with dealers around town I was extremely happy to find Rodney Smith. He went above and beyond in helping me with my needs and making sure that I received a fair deal. Despite the setbacks which were out of his hands, he did whatever he needed to make sure I was satisfied. And for that, I will continually recommend him to others.

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Jweezy0686@yahoo.com
7/20/2011 12:03:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

I want to look at the cars. I really like one that was in very good condition. The man that helped me was very nice and explained everything about the car. He got me the price I wanted it at.I would recommend it to somebody look for a car.

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barnumgary
7/16/2011 2:34:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roger Deatherage
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

My wife and I had been to several dealerships across Texas looking for the best deal etc. We stopped at Spirit Dodge in Lubbock thinking it would be more of the same. Like every dealership we had been to they friendly and helpful but they also made it a more familiar experience and made you feel like you were supposed to be there. We are certainly happy with our purchase and thanks to Roger for all he did.
Gary Barnum.

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corie09
7/13/2011 9:29:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rodney Smith and Kyle Porras
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

Kyle and Rodney,
I appreciate everything that you have done. You both were friendly and make the process of buying a car easier than what I could have imagined. Thank you for everything that you did. I appreciate your swift responses to my questions and concerns. Overall, your customer support is outstanding!

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pauls@thevisionfurniture.com
7/11/2011 10:51:31 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
kyle porras
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

They were really friendly, and helpful. Kyle was an awesome guy helped my wife and I find just what we were looking for. That's the reason I've been back 3 count them 3 times. Awesome customer service and nice rides. I'll be back soon for my (Not my wife's new ride!)

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kscbnlbk
7/9/2011 1:38:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kyle and Roger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

We went in on Father's Day weekend, just browsing (though we had researched online). Within a couple hours, we drove away with a great Jeep Wrangler Unlimited. We had both our 9 year old boys with us and the staff was extremely understanding when they wanted to play "100 questions." Since the Kyle and Roger didn't have exactly what we wanted on the lot, they searched it out and then took us to the lot that had it. We couldn't have asked for a better experience.

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Response From: Spirit Automotive Chrysler Dodge Jeep
Added: 7/11/2011 12:47:40 PM

Thank you for your review! We appreciate your business and are glad that we could help you find a great car. We hope you and your family enjoy your Jeep and please let us know if we can help you with anything in the future!

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albertd
7/8/2011 3:06:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Spirit Automotive Chrysler Dodge Jeep:

When we asked questions they were answered promptly if they could. If not they returned a call to answer any questions. They acted like they appreciated our business and did not give us the run around about the pricing or what the final payment would be. That in its self is a plus because so many dealerships ambush you with a higher payment in the end when you go to sign the papers than what was orininally quoted to you.

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robbrod5zrc
7/2/2011 6:45:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Irvin R Washington
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spirit Automotive Chrysler Dodge Jeep:

I have had a long-standing friendship and business relationship with Mr Washington and would give him the highest possible recommendation. In addition to his car business acumen, Mr. Washington was willing to share his recipe for slow cooking beef brisket on a smoker and this also is greatly appreciated. -Sincerely, RM Brodkin

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