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Spitzer Acura

McMurray, PA

4.9
801 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 801 reviews

March 22, 2024

Very helpful, attentive, knowledgeable. Answered all my questions and took care of everything. Made the whole experience painless. Love my car and will recommend Adam and Spitzer to friends More

by CWYCH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Spitzer Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Acura are glad to have you as a customer.

March 22, 2024

John is top notch! Pleasure to deal with and if things don’t go as planned John deals with it the right way More

by jimflacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with John here at Spitzer Acura. We appreciate your business and hope to see you again soon!

March 22, 2024

My experience exceeded my expectations. It truly was the easiest, quickest, and best car buying experience I’ve had. More

by hekountz0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

March 22, 2024

The finance guy would not take No for an answer. I also noticed on the way out that my purchased vehicles clear coat finish and paint had issues. This week I found out it will cost me no less than More

by JMCRAWFORD11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Capozoli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Spitzer Acura responded

Providing a positive experience is our top priority, and we're sorry that you feel this way. If you would like to discuss your visit in greater detail and clear up any issues please reach out to us directly to let us know the best way to contact you and we will reach out.

March 22, 2024

Thanks for the honest deal. Appreciate the salesperson. I enjoyed doing business with you. Also the loaner to so my new car can have the luggage rack installed was amazing. More

by J_JACASZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

March 22, 2024

Friendly environment. Comfortable waiting room with good snacks and coffee. Offered a loaner but we were done in an hour or so. Washed car before returning. More

by ROBODDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine who greeted me was nice
Mar 24, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

March 21, 2024

John was very helpful with my issues before I even arrived at the dealership. Once there he gave me periodic updates, and answered all of my questions. More

by scotchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Spitzer Acura responded

Thanks for sharing about your experience with John here at Spitzer Acura. We appreciate your business and hope to see you again soon!

March 20, 2024

Layne is great to work with. Very knowledgeable, and always willing to answer any questions or provide additional information. More

by ROBANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Layne here at Spitzer Acura. We appreciate your business and hope to see you again soon!

March 19, 2024

Very helpful, friendly and accommodating. I didn’t feel any pressure to get any extra services. More

by tara.l.law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Spitzer Acura responded

Tara, Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

March 19, 2024

My wife took our Acura MDX in for an inspection It has 14,000 miles on it. Its 2 years old but the service tech told her that, to be safe she should get a four wheel alignment ($160) & her brake fluid sh More

by David@Ramseyconstructionin
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeanine Malone & Dylan Blake
Mar 19, 2024 -

Spitzer Acura responded

In response to your review although the appointment was for an inspection-the maintenance minder was at 20% for an oil change. When you enter the service drive we have an alignment checker which indicated the vehicle was out of alignment. Upon inspection by the technician the vehicle passed state inspection, however it was suggested that the filters (engine and cabin) be replaced due to being dirty (filters were taken and shown to your wife) and it was also suggested that the brake fluid be changed due to age (3 yrs) on the 2020 MDX. Your wife agreed to the suggested maintenance. The Acura is not a poorly made vehicle and based on what was shown/told to your wife we don't feel you got "fleeced". This is standard maintenance for your vehicles health. All services were presented as required by Acura maintenance schedule and accepted. Tires are much more costly than a $160 alignment.

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