Read Reviews Spitzer Acura

Spitzer Acura

Spitzer Acura

3617 Washington Road
McMurray, Pennsylvania 15317


(724) 941-9800

Spitzer Acura
Manufacturer: Acura

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    5.0
  • Friendliness:

    4.8
  • Overall Experience:

    4.5
  • Pricing:

    4.4

24-Month Rating

based on 8 reviews

4.7

4.7 out of 5

14 lifetime reviews

Spitzer Acura

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Certified: Spitzer Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Spitzer Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

Todd d mullenax
6/6/2013 3:03:28 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert BurkeRobert Burke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spitzer Acura:

My first Acura - Bob Burke was recommended to me as the sales rep to speak with and they were right - on his day off - he come in to help me with my purchase and the next day he was extra help in taking the time with me to answer my questions and help me set up Te Tech pkge in my TL. The car is great and my experience with Bob made it even more reassuring in knowing I stepped in the right direction. Special thanks as well to Jeff for his help.
I haven't been services yet - so I will rate that as well when the time comes. The carry over from sale to service seems like it too will be a smooth transition.
I'm happy and looking forward to years to come of Acura fun. I hope to visit Bob more than service - that's the best case scenario ??

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Withouse
3/28/2013 4:47:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Robert BurkeRobert Burke
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    3
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    2.5

My Review Of Spitzer Acura:

Starting price for a 2013 RDX was high and salesman assured us that they really don't go below that price; this was following time spent in the showroom and a test drive.

A few weeks later, we contacted another local Acura dealer and got an quote via email from them that was less than Spitzer's price by $500 without ever leaving our home. Needless to say, purchased from the other Acura dealer, who spent a lot of time showing us how to use the tech package and gave us a better trade in amount as well.

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Zaidi_900@hotmail.com
3/27/2013 11:42:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetroMike Petro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spitzer Acura:

I had the best experience with this dealership. I've been to 100 of dealers lot but this one was the only dealer that I would say was the best. I was thinking about buying a 07 Acura rdx. I test drove it I fell in love with it. Great SUV for great price. I would defiantly consider this dealer for my next car.

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gburgman
9/1/2012 11:08:17 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jeremy BensonJeremy Benson
Neil CampbellNeil Campbell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spitzer Acura:

I purchased a new 2012 Acura TL from Spitzer and drive it home yesterday, after test driving that model and the 2013 Acura I-LX the day prior. This was unquivocally my most satisfactory (and least stressful) car purchase experience. Jeremy Benson accompanied me on my test drives; he demonstrated a keen knowledge of the vehicles and a genuine affability that is a rare quality in car salesmen. Following the test drives, Jeremy indicated he had a previously scheduled appointment with another prospective Acura buyer, and I then worked with Neil Campbell on the actual purchase negotiation. The handoff was done seamlessly and without delay. Neil handled the negotiation with professionalism and courtesy, and with a great result. Jeremy then spent over one hour going over the car's features and pre-programming dozens of settings in consultation with me. I closed on the purchase yesterday with Michael Pirih, who stayed late to accommodate my work schedule (and my desire to drive the car ASAP!). All in all, my experience at Spitzer was excellent.

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whoodair
8/13/2012 11:30:25 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert BurkeRobert Burke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spitzer Acura:

My sales experience purchasing a car through Spitzer Acura was stellar. Robert Burke was very friendly, patient and helpful in my car making decision. I had previously visited another dealership close to where I live and traveled over 45 mins to deal with Spitzer. I would definately refer others to this dealership and encourage others to check them out.

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bfasenmyer
8/3/2012 12:19:21 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott ByrdScott Byrd
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Spitzer Acura:

I stopped in the dealership after first seeing the 2009 TL I was interested in on your website. When I called I was referred to Scott Byrd and I have to say I am very glad that I was! Scott was extremely friendly and helpful in every way and made me feel completely at ease right from the start. After test driving the car and inquiring with my credit union regarding financing, Scott suggested that I may want to compare rates with your provider. Once again, Scott's wisdom and guidance proved to be a blessing as the inerest rate I recieved from you was better than what I had been quoted.

After coming to an agreement on price, which was also a very simple and pleasant process, Scott passed the baton to Michael Pirih. Once again I found the level of care and quality of assistance to be truly impressive! Michael was thorough and took the time to ensure that I understood all of the options available to me so that I could make an informed and educated decision. His energy and friendly approach made the financing and paperwork process fun, which is actually quite amazing! What's more, both he and Scott took what for me in the past was at times a multi-day process and turned it into a couple of painless hours from walking in to the dealership to driving home in a car I am thrilled with!

Without a doubt, of the many car buying experiences Ive had over the years, and at my age that is many, this was hands down the best experience of them all! There was truly no comparrison and when it comes time to buy again I will definatley be doing my business with Scott and Michael at Spitzer Acura!

Thanks Guys!!

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White75
4/16/2012 9:25:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neil CampbellNeil Campbell
Dale HaramicDale Haramic
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Spitzer Acura:

I placed an add on Craigslist for a used Acura MDX that I owned and stated that I was selling a new or newer MDX. Dale Haramic took it upon himself to pick up the phone and make me aware of the offers they currently had on their lot. Had Dale not picked up the phone and called me I never would have purchased an SUV from them this past weekend. We arrived at 3pm on Saturday and moved the process as quickly as possible and ended up having 4 people stay almost 2 hours later than closing time to close the financing, detail the vehicle and make sure that everything was buttoned up. I will absolutely buy from them again.

Neil Campbell was very thorough and even though it was late he made sure we went over every option possible within the financing process. No shortcuts were taken.

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Heybabe
3/22/2012 8:05:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert BurkeRobert Burke
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Spitzer Acura:

Bob Burke was very friendly , courteous and knowledgable. He answered all our questions concerning the Acura TSX and was very helpful
Everyone was very friendly and accomadatiing. I would recommend Spitzer to friends and family.

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John Capozzi
6/14/2011 12:21:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George (sales)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Spitzer Acura:

This is the 3rd Acura that I or my family have purchased from this dealer. This is an exceptional car and the dealership has alway provided reasonable pricing and exceptional service. We were only looking at the TL with no intention to purchase. they had the car we wanted and negotiated a fair price. We expect to purchase another car within the nest few years and are already considering the RDX and will purchase it from Spitzer

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MFerraco
6/13/2011 4:44:47 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris Carnahan
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Spitzer Acura:

Wanted an MDX and they only had a few. But all were the better ones available in the market area.
Been back for service only once and it was "painless". Did exactly what they said and more. Troubleshooted an item that would have been due to be changed in a few months... went ahead and took care of it.

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