I purchased a new 2012 Acura TL from Spitzer and drive it home yesterday, after test driving that model and the 2013 Acura I-LX the day prior. This was unquivocally my most satisfactory (and least stressful) car purchase experience. Jeremy Benson accompanied me on my test drives; he demonstrated a keen knowledge of the vehicles and a genuine affability that is a rare quality in car salesmen. Following the test drives, Jeremy indicated he had a previously scheduled appointment with another prospective Acura buyer, and I then worked with Neil Campbell on the actual purchase negotiation. The handoff was done seamlessly and without delay. Neil handled the negotiation with professionalism and courtesy, and with a great result. Jeremy then spent over one hour going over the car's features and pre-programming dozens of settings in consultation with me. I closed on the purchase yesterday with Michael Pirih, who stayed late to accommodate my work schedule (and my desire to drive the car ASAP!). All in all, my experience at Spitzer was excellent.
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