Sam was extremely helpful, honest willing to help get the vehicle I wanted. The process after I accepted the deal was quick and easy with everything explained in simple terms. Vehicle was ready when promised.

Was this review helpful to you?    Yes | No Thank you

I have bought many cars in the past. never worked with a salesman who made me feel this comfortable . lets face it when buying a car you feel like they are cheating you or getting over on you . NOT HERE very low preesure no suprisies just straight up deal i would like to thank SAM PAYER for being a perfect professional and steller guy . thank you i feel like i got 1st class treament . from a first class car dealer the whole experiance was painless thanks again

Was this review helpful to you?    Yes | No Thank you

Service was great!!! I traded my 08 Galant in for 12 Outlander. They made everything so easy and pleasant. I will shop there again!! I never thought buying a car from a dealership could be so easy! They were not pushy and was willing to answer all my questions. I am very happy with my car!!

Was this review helpful to you?    Yes | No Thank you

I give them an excellent rating because i was treated with respect and they are always nice and polite. From the Manager on down to the cashier.

Was this review helpful to you?    Yes | No Thank you

Let me preface by saying that dealing with Spitzer was incredibly easy and professional.

After deciding to upgrade from my 2008 Civic Si to something with a little more power I began looking at dealerships close to home (KY) for a white Lancer Evolution.

Neither of the dealerships nearby had a white Evo. They both quoted a car in Ohio that met my criteria, white with the sight and sound option. Each dealer quoted the car about 50 dollars OVER the MSRP. Out of curiosity I searched for the dealer that had the car and found that the price on Spitzer's website was considerably lower that both quotes the other dealers had given me, given there were delivery fees, but Spitzer's price was so much lower I could afford to drive up and pick the car up myself.

One local dealership never gave me a price for my current car the other offered me a joke of a trade in price, about $4,500 UNDER the bluebook trade in value. I realize that dealers don't necessarily go by the KBB price, but $4,500 under is an insult.

This is were Spitzer comes into play. I called them asking about the Evo. Sam worked with me and stayed in constant contact. He knew I was out of state helped me get as much done over the phone as possible. After sending him pictures of my Civic, he offered me a very fair price for trade in, a much better price than the KY dealership offered. I eventually sold the car outright, but Spitzer's trade in quote was not bad.

We agreed on a price for the Evo, again, much lower than the local dealerships quoted, and I drove to Ohio to pick up the car.

When I got to the dealership all the paperwork was ready and in about 30 minutes I was sitting in the car. Sam thoroughly went over all the car's features and help me set up the bluetooth so I could use my phone with the radio. Sam was completely honest when showing me the car. He pointed out features he liked, but also didn't try to BS about the few odd things about the car.

Mike offered me an extended warranty and an interior / exterior scotchgaurd type package. I declined both, and he never tried to pressure or scare me into buying it. He even offered me some time research and think about it.

The experience with Spitzer couldn't have been better. Everyone there was helpful, professional, and there was ZERO pressure. Sam even followed up with me the next day to make sure I made it home OK and to make sure car suited me.

I couldn't be happier. I got the exact car I wanted at a great price with literally zero hassling. Good job guys!

Was this review helpful to you?    Yes | No Thank you

Worth the ride...Excellent customer service and helpfulness. Outstanding committment to provide the best deal. The worked to find the right vehicle and provided a sense that your were not just a customer. The accomplished more than I expected!

Was this review helpful to you?    Yes | No Thank you

The service here was great. Everyone was very helpful and friendly. Paul worked hard to make sure the monthly payment was where we needed it to be. Samantha did a great job helping us decide on a car. She was honest, unlike most car salesmen. I would gladly do business with this dealership again.

Was this review helpful to you?    Yes | No Thank you

I always take my Mitsubishi here for routine service(they do service all makes and models though). They have always treated me respectfully and professionally. Most people would think taking the car to the dealer for service is asking to be overcharged, but in fact, I have always been very satisfied with their prices, which are more than competitive with local garages and even better than those 10-minute oil change places. I can make an appointment online at a time conveninent for me AND they wash the car afterwards! Awesome!

Was this review helpful to you?    Yes | No Thank you

March 20, 2012,this was my first time to purchase a Mitsubishi. The staff were friendly and made me feel welcome. Sam P. was courteous,professional,and knowledgeable. He was not pushy and answered all my questions about an Outlander Sport. I would recommend Spitzer in Sheffield and Sam P. to anyone.

Was this review helpful to you?    Yes | No Thank you

Carl was great, pricing was okay, my free car washes are real good quality of work . Every on was funny and made the paper work process fun

Was this review helpful to you?    Yes | No Thank you