Sport Chrysler-Jeep

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Sport Chrysler-Jeep:
i bought several cars from mike z at sport he is always very helpful. The service deptpartment is the best in the area.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Sport Chrysler-Jeep:
I don't know how this dealership is still in buisness. I called to get some info on the Pacifica and the Sales person could not have cared less......I thought I got the wrong department so I asked him if he sold cars......I thought maybe I got the wrong person and he worked in the shop or something, he proceeded to become irate with me saying things like "ARE YOU GETTING SMART WITH ME????" I was just speechless.....I asked to speak with someone else and he hung up in me. I called back and asked to speak with the manager, I explained the situation to Dennis the manger. He did not apoligize, all he had to say was that he would have someone else call me to help me with some information. At this point I wouldn't buy a Chrysler if they gave it to me for free. This dealer is nothing but a nitemare!!!!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Sport Chrysler-Jeep:
I too will NEVER deal with Sport Chrysler Jeep again. Like the other reports we payed WAY MORE than we should have for our Chrysler Sebring. They were very sneeky and misleading with the financials. In addition, when my car recently broke down, I went thru hell. To make a long story short, They told me my car rental would be covered under the warranty as long as I rented thru &quot;Enterprise&quot; down the road from them. We were told that Chrysler has a special arrangement with them. (Enterprise said the same thing.) I called around and they were an average $15 per day more expensive than the other rental car firms. But, I had to because I wanted my car rental covered under the warranty. Turns out, it was't covered. Sport Chrysler Jeep had my car for 15 days, (they said it would only take two), And even when I picked it up a couple of days ago, I had to turn around and take it back, because now, the speedometer was not working! They are rude, rude people. They never apologized for anything, ordering wrong parts and defective parts for my car, the rental &quot;mistake&quot; etc. and make everything seem like you're stupid and you misunderstood them. Chrysler's customer hotline is no help either. I wanted to take this up a level to the Regional Service Manager and I was told that they don't take to customers, only the dealers. <br><br>I WILL NEVER BUY ANOTHER CHRYSLER OR DEAL WITH SPORT CHRYSLER JEEP IN NORRISTOWN, PA

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Sport Chrysler-Jeep:
I ended up buying a new Jeep Wrangler from Sport several years ago. I was never given a straight answer when it came to anything financial and when the deal was done I ended up paying $11,000 more than the agreed upon price. I also had a problem with the transmission and the jeep roadside service tow truck driver told me stories about the dealership the whole way there. He called them outright criminals and said he was sorry I bought a car from them at all. That was the last time I ever dealt with them, finding myself a more reputable dealership for the remainder of my warranty.<br><br>This place should be avoided at all costs!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Sport Chrysler-Jeep:
My father recently received in the mail a $9000 voucher from this dealership along with a circular advertising any trade would be $5000 toward the purchase of a NEW car. My father went twice before the sale began and talked to two different sales reps. who both said that he would get the $5000 and the voucher would be taken as well. Unfortunately, if we knew that this dealership would ass**** we would never have stepped into the store. Anyway, here's what happened. We first had to &quot;register&quot; when we first went in ( I don't know why) and then went out for a test drive. After about an hour waiting for the sales rep. to give us a price, he said that the voucher was only good for $2110 and that the $5000 trade in was only good for used cars. Before we could ask why the trade in was only for used cards, we realised that they had taken our circular from us. We asked for it back to look it over and they said that they couldn't find one. We asked to borrow one from a nearby customer and found that the ad said for new and like-new (used). We asked the &quot;general sales representative&quot; from the company and he was extremely rude. I don't mind if I am wrong about something, but when I read the circular and they are telling me different, making me feel like a child, I have a problem with that. I felt as if I was in Business 101. They guy pulled us into an office so no customer could hear us and started teaching us about supply and demand. He told us that what was written on the circular and the fine print tells us that it's only for used. However, the ad clearly prints that the $5000 trade-in is for NEW and used cars, while the fine print says something else. I asked him why the sentences contradicted themselves and then added it was false advertisement. Anyway, I never got a response from him and he clearly was agitated. I honestly didn't really care about the sale that much, but was really angry the way we were treated. I guess customer service doesn't mean anything there.

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