Spotlight Motors

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Spotlight Motors:
I am overwhelmed with emotion and gratitude as I write this review. Recently my son purchased his first car from Chuck Thomas and was very happy with the entire experience. I was so proud of him for doing it on his own and felt happy with his choice. Unfortunately the car had engine problems less than 2 weeks after the purchase. We were faced with a very large bill to repair the car which devastated my son. We called Chuck Thomas and he said he would look into it. By the next morning Chuck had spoken to the repair shop and done research on the problem. He found that the cars were known for this problem and said this car wasn't one he planned to sell again. He offered to either pay half of the repairs or to put my son in a totally different car, with no out of pocket money from my son. I can't tell you how much we appreciate this gesture as we know that legally he is not obligated to do any of this. He is not only a stand-up human being but also someone who really cares about running a first class business. He helped take this bad situation and turn it into a positive for my son and for myself. I won't hesitate to send everyone I know to Spotlight Motors to purchase a car from Chuck Thomas.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Spotlight Motors:
This is the worst dealership in Denver. They purchase cars that are in need of serious work and then price them without fixing any of the issues. Spotlight Motors is a fraud. They use a BMW mechanic who works for a big dealership and fixes cars in his garage for Spotlight. There is no record of work nor a receipt to prove they ever repaired what they said they were going to. If you have a problem after you buy the car they fail to ever call you back and are rude to you if you ever to get ahold of them. It took them weeks to get my car ready to purchase when I was in desperate need of a car. Furthermore they false advertise features of a car and then say "I thought it had it" without doing the proper inspection!

If you want to throw your money down the drain buy a car here if you want a good car that will run and not have problems I would not buy a car from this poorly run dealership.

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