Springfield Toyota

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Springfield Toyota:
Internet Sales Experience only...they provided a the lowest price quote, quick turn around. I was prepared for bait and switch...didn't happen. Rather James was spot on in delivering the price he quoted. Of course he went thru the obligatory add on options for sealants etc, but it was quick and as painless as it gets for that stuff. No bait and switch.

Interestingly, he was very thorough in going over the new car tech bits, VERY good, plain english, but polished.

Then after the initial paperwork, the review of the manuals, and the payment exercise....he spent about 15 minutes going over the hands on stuff in the car - the audio/bluetooth/controls etc. Particularly useful on the Camry with the new pushbutton start and steering wheel controls for the audio etc.

Absolutely the best buying experience I've ever had. AND at the lowest price of 7 dealers -with no hassle.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Springfield Toyota:
Buying experience was the worst I've ever had. Walked out once. Came back when they agreed to my price. Then 3 times with 3 differenct people they tried to add the delivery charge back on top of the deal. Plus a lot of pressure to buy warranty and other high profit stuff. After terrible buying ordeal when back for first maintenance check. I had 3 complaints. They did nothing on any of the problems. Never went back. Another Toyota dealer fixed the initial complaints without any trouble or delay. When I am in the market again for a new Toyota, I won't even consider Springfield Toyota.

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