My Review Of St J Subaru:
This is my first time ever writing a review, or a complaint. It dawned on me that someone could check off the "very bad" (above) strictly out of anger, rather than in truth. I assure you, that is not the case here. My daughter went to the St. Johnsbury Subaru Dealership in early December, 2009. She was interested in a used LandRover Freelander vehicle, but was concerned about the red over-heating being on. The salesman (Allen) told her that this was typical for this type of vehicle. My daughter assumed he was truthful, and correct. My daughter (Kara) is a hard working single mom with 2 young boys. Kara just turned 31 years old, and travels 65 miles to work and home everyday. She knows nothing about cars, and put all her trust in this salesman Allen. She paid over $8,000.00 in cash of her hard earned money and bought this vehicle. She never told me until after she bought it, because she wanted to surprise me. I live 170 miles away, in Mass. She found out 2 weeks after buying her car that the reason the red light is constantly on is because there was NO ANTI-FREEZE in it !!! And this was DECEMBER !! She went back to St. J Subaru, and Allen told her to put it in herself, it would be cheaper !! Not knowing how to do it, she went to a garage and had the anti-freeze put in. Two and a half months later, as she was driving home from work; ( in February, 2010 ) the car "died". She had it towed to a master mechanic and was told that it was a BLOWN ENGINE !! ... and that the connecting rod went right thru the engine !! I called John ( the manager at the St. Johnsbury Subaru ) and he said that extended warranties are not offered by him for this type of vehicle ... which he or Allen NEVER TOLD Kara !! He said that he could fix it for her ... for $6,600.00 !! WHAT ?? Kara is now out of luck. I called the Consumer Assistance Protection in Burlington, VT. today ( 3/17/10 ) and they said that there are currently 24 complaints against this dealership. Mine makes 25 !! BEWARE of this St. Johnsbury Dealership !! They are cruel, untruthful, unfaithful, etc. DON'T BUY THEIR JUNK !! Thomas Sarnack .
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