My Review Of Star Toyota and Scion of Bayside:
Usually we do not write any review. But this time, we felt like we absolutely have to, since we got such a ROYAL treatment from Star Toyota of Bayside all the way though our car buying experience. Every single person we met was so courteous and attentive! First, we were greeted by Ronald Cordero (Sales Consultant), who was very polite and professional, he quickly located the vehicle we were looking for and once we presented the quote from some other dealer, he was able to beat it – no pressure, no negotiations, no hidden fees, nothing. At the end we got the BEST PRICE we could get across many dealerships in NYC, NJ and Long Island. While we were waiting for our new Toyota Highlander to arrive, he quickly prepared all the documents, called our insurance company and arranged everything with the finance manager, since we were financing our purchase.
So far everything was too good to be true and we anticipated some catch down the road . Then we met with John Tringali, who was a finance manager. He already got all our papers and bank pre-approval (btw, we got 0% APR for 60 month and were very happy with it). So, we got into his office and he was started to explain what are various additional services that we could buy. He spend a good amount of time to make sure that we understand all our options, going feature by feature of each package and clearly explaining the pricing of each. At the end, we did not buy anything extra (since we were on the budget) and he did not pressure us at all into it and respected our decision. We have been to other dealerships where they almost make you buy something and make you feel guilty for not doing so – it was absolutely not the case here. Everything was done very professionally!
By the time we were done with all the paperwork, our car was waiting for us outside, where we were greeted by Peter (do not recall his last name). Peter put our plates in place and spent a lot of time with us showing us around the vehicle, demoing various controls and features, pairing my Bluetooth, etc. Congratulated us on the purchase we happily left. All in all, we had very relax and pleasant buying experience. I never imagined that I would ever say it about buying a car. This dealership is more of an exception than a rule and I will highly recommend it to all my friends and relatives.
Also, please do not be put off by the fact that this dealership on a smaller side and not as fancy and modern as some other ones that we visited over last couple of weeks, were we did not get any personal attention and were treated in a “conveyor” like manner.
I really wanted to thank Ronald, John and Peter for making us feel at home, our stressless experience and awesome price that we got on our new 2013 Toyota Highlander. Guys, you are the best!
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