Star Toyota of Bayside

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Star Toyota of Bayside:
This is a poor toyota dealer. I went inside this dealer for 10 minutes, and no one helped me. Later a guy, named Kenny, he came to help us to buy a car. We were looking for a XLE Sienna with EVP#4, but Kenny told us that he only has one car. He only will sell it at his price, so I ask him how much. He told me around $37,000!!! I think that is a robbery for XLE. A limited AWD probabely will cost the same price with DVD/navigation system. We kindly walked out from this dealership. Star Toyota acts as they are the only star on Northen Blvd. We got exactly the same car but much cheaper in Queensboro Toyota! I will never buy from Stars again in my life.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Star Toyota of Bayside:
Star Toyota of Bayside was the only dealer that made me come back at least four times amongst six other dealers that I had horrible experience with. My parents and older sister had also purchased their new cars from this place. However, they had a different salesman named Alan. They had a wonderful experience with him and so they recommended this place for me. To be honest, I am clueless about cars. My main reason for getting a car is to get me to school and the hospitals (I'm a nursing student). I have been searching for my car for months. I have been unfortunate until this tuesday. I heard a lot of things about crooks and liars from car dealerships. I'm afraid to admit that I did meet several of them. I can name them all, but thats on another site. However, Star Toyota is an exception. On my first few encounters, Jason had helped me. He was a very patient salesman, but I did not feel very confident with his sales. We had difficulty trying to negotiate a price on a car. I guess because he was new, but I was convinced to buy a 2002 Nissan Altima. However, I changed my mind due to a myriad of lawsuit against nissan about some problems that this car can cost you later on. So, on my third or fourth visit, I was praying that I can get an exhange with another car. Then, I met Sean Hoque who I thought was another manager. He was very professional and friendly. I can never be thankful enough to have him helped me find the perfect car. The car I am driving now is a 2008 Toyota Corolla which I got for a VERY good price. It has 3k mileage! WOW! that's like a brand new car! Unlike other salesmen, Sean extended his customer service by ensuring that I met my needs and expectation. Like I said, I don't know much about cars. He definitely lowered my anxiety! Thank so much Sean!

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