State College Ford-Lincoln-Mercury

Reason for Visit: Service

I recommend this dealer: No

My Review of State College Ford-Lincoln-Mercury:
The previous customer reviews appear to reflect the same service offered back in 1998 & 99. Stay away from this dealer and service center. My 1995 Sable was junked in 2008. I had terrible dealings with this dealer back in '99 and would never do business with them. They stalled until my dealer warrantee ran out so that they wouldn't have to address problems covered under it. Bunch of crooks. Hey who owns State College Ford anyway?

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Reason for Visit: Service

I recommend this dealer: No

My Review of State College Ford-Lincoln-Mercury:
I live in State College while my fiance finishes his degree and I often go to State College Ford to get my car serviced. On my last visit there for an oil change I arrived on time to my appointment and just like always it took about 1 hour and a half for the car to get done. This time though they discovered that my emissions and inspection were overdue so they asked if it was ok if they went ahead with an inspection; I said of course. Another 45 minutes later, the car was finished and on the way home I stopped for gas. when I opened my gas cap, I found that the plastic rope that holds the gas cap on was shorter than it had been. Apparently when they inspected the car, they broke the plastic rope and neglected to tell me. It isn't a huge deal but it's something I would like to be told about being that the car is brand new. I have had problems with them before also when they charged me double for services and than did not know who I was when I called back even though I had been there just 15 minutes earlier.

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Reason for Visit: Service

I recommend this dealer: No

My Review of State College Ford-Lincoln-Mercury:
I took my Taurus there for two recalls and a tuneup and ended up paying over $600 for a stupid tune up to a 3.0 liter V6. They ripped me blind and there wasn't a thing I could do about it. They blew out my parking lights when they replaced the headlight switch and made me pay for the new ones because I couldn't prove they were working when I brought it there. All I got from the people were lies, even before I went to pick it up. They told me two different hours of service spent on my car. They obviously padded my bill to the extreme to cover for the recalls. That is the only thing I can think of as to why they would do something like that. I would only recommend someone I hated to go to State College Ford to have service done on their car.

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