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Stephens Chrysler Jeep Dodge Ram of Bennington

2.5

3 Lifetime Reviews

200 North Street, Bennington, Vermont 05201 Directions
Sales: (802) 681-7458

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3 Reviews of Stephens Chrysler Jeep Dodge Ram of Bennington

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May 30, 2017

"Great Purchasing Experience"

- Stuart J Sacks

I have bought and traded many cars and boats in my lifetime and I have to say this purchase and trade-in was one of the easiest and best experiences. My sales person (Jason) was very friendly and knowledgeable. I did not feel pressured into making a fast decision. I recommend this dealership and Jason. Love the Jeep !

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Recommend Dealer
Yes
Employees Worked With
Jason West
April 03, 2017

"Rude, dishonest, prime example of that old school salesman"

- N5197Hotel

I drove 3 hours to view and test drive a used vehicle. I have over 15 years of experience with the same vehicle. Initially, meeting salesman was typical...friendly, and helpful. After my test drive I pointed out little things like the fact the passenger side door handle did not operate, door had to be forcefully opened from outer handle, or opened normally from inside handle. The main kicker that spiked an argument was the lockers the vehicle came with from the factor. I said they do not engage. I was immediately engaged with an argument that they were supposedly just working fine, so I made him prove it, and he admitted they were not working once he saw for himself. From there, they claimed they would fix them, we discussed pricing over the phone several times throughout the next few days and once they "best lead mechanic he has" looked at the lockers, he told me they were in fact engaging and the flashing lights on the dash meant they were locked. Absolutely 100% incorrect information, which lead to a 5 minute argument that the lights should illuminate solid. How does a dealership not even know how their own products function? Furthermore, the rude obnoxious tone of voice from Jason made me so disgusted, even after coming very close to settling on the price, I decided to take my business elsewhere. They wanted top dollar for an 11 year old vehicle that wasn't even in good condition. The motor was filthy, there was rust on the firewall, the tires were old, the lockers did not work, the door handle didn't function properly, and if a price was settled on, I'm to trust a dealership that didn't even understand how to engage the factory lockers, or understand what the indicator lights meant? At the very least, know the product that you are selling. The conduct of the salesman was becoming of a fly by night no name garage. I can't believe this was a real Chrysler Jeep Dodge dealership. Good luck if you chose to give them your business.

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Recommend Dealer
No
Employees Worked With
Jason
March 21, 2017

"Not a customer friendly dealership "

- Kevin

Have a problem with a used truck i bought and only had driven it 473 miles. They would NOT fix it. They would not even help at all. They just want your money. I would NOT recommend this dealership at all

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Recommend Dealer
No
Employees Worked With
Head salesman
1
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