Purchased a Cadillac 2011 CTS coupe for my wife, nice car but they didn't follow through with promises. I live in Big Rapids Michigan and traveled to their store to pick up. The sales manager had been driving the car and thought he had the other remote at his home and said he would ship it to me or send a new remote that would need programming. He also agreed to send a missing manual and tire inflation pump. They did none of what they promised, won't return calls. For a high-end dealer they don't take care of their customers. I purchase cars often but will not be dealing with this dealer again.

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I bought a used Cadillac Escalade from Foley Cadillac, it was the best experience I've ever had at a dealership. At other dealers around(which I won't name) you don't get the same feel of being appreciated as you do at Foley. Their staff are always kind and appreciative of your every need, and willing todo everything to make you happy with your purchase. Their service department also have excellent staff, caring to your every need. The Steve Foley Cadillac building is also very very beautiful and feels designed to satisfy their customers.
Thank you to all the Steve Foley staff for such a pleasurable experience.

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Do NOT buy a used vehicle from these people. I came from out of state to purchase a BMW, and when I arrived the car had 4000 miles more than advertised. Within the first week of ownership the clutch, the water pump, all the belts and pulleys had gone out. Called the dealership, they told me "sorry, it's your problem, your car". What kind of crap is that? This has been a major inconvienence. $1,300 in repairs and counting!

Frank was a good salesman, no complaints about him, but as for the dealership, steer clear. I expected a lot more from a Rolls Royce Bentley Cadillac dealer.

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My wife and I purchased 7 cars from Foley over the last 5 years, we know the family and try to support the people we know and support the sales guys. The service department overchanges for both service and the parts. Today for a simple tail light , which takes 2 screws, the charged $556.00.. Unbelievable I can buy the part online for $100 to 146 new....If I need GM parts direct from GM, I can purchase for $296 They always jack the price when my wife shows up and Im stuck with the bill Not anymore, Ill go purchase and support dealers who care about the customer Sorry Steve and Barb, your service department just "jack'd" us for the last time

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This had to be the very best I have ever been treated at a dealership. The only one that even comes close is a Jaguar dealer in Troy MI. On the whole though everyone was much more friendly at Foley Cadillac. Frank will get you the best deal with no hidden costs. I cant say enough about him. We will tell all our friends about it and the whole experience was fun too. I wish it were closer to home. We drove there from Carleton, MI to buy a Cadillac they had for sale. I could not find one in MI like I wanted. Besides the MI dealership (and I wont name it) was kind of snooty. Sometimes it really pays to drive a little to get the right car.

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This was our first cadillac, and it certainly won't be our last. Steve Foley Cadillac is a Class-Act. I don't believe we've ever been treated so graciously at a dealership before. They took care of each and everyone of our concerns, and actually made it a pleasure to write them a check!!

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The process was straightforward ... I explained what I wanted and Priscilla executed ... She knows exactly what to do and why to ask ... It was very fast and painless

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Jim was respectful, professional, and kind. He is very thorough and knowledgeable. He was able to work with my husband and me. He knew every thing about the car, and has training with this new car. He was very patient with the car and with the ipad, and with my husband and me. He gave me information so I could have the color and options that would be the safest car for me.

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Everything about Steve Foley dealership is first rate. I have bought several cars there and have never been disappointed. When one Cadillac two years ago had defective windshield TWICE, they responded TWICE like professionals.

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I found Irv very easy to talk to. He was able to answer all of my question and was very courteous. He And Steven spent a good hour with me at the time I picked up the car to explain how everything worked especially CUE. I have been back twice to learn more and Irv willingly spent what ever time was needed to help me use the features of the car.

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