Steve Smith Country

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Steve Smith Country:
I have purchased two used cars there and got a good and fair deal both times. They can be a little slow on paper work. I have found Bill Ledgerwood very honest and upfront. They have jumped through hoops on both truck/SUV's to get the financing I wanted. I have purchased a lot of automobiles in the last 30 years, but unless something changes drastically, Steve Smith will be the only dealer I use.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Steve Smith Country:
Every time I go in to ask about service for my jeep and then ask how much it is I just about puke. Pricing is way out of range.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Steve Smith Country:
My 1995 Cherokee wouldn't start. I brought it into the dealership, and they said they would call with an estimate. <br><br>They did not call until after the repair was done, and did the repair without permission. When I questioned the service dept., they replied that an estimate was not possible without making the repair itself.<br><br>I called Steve Smith because it said &quot;Free Estimates&quot; in the phonebook. I asked whether they could take the sensor out and give me back the car, and they said it would be a $75 &quot;diagnostic fee&quot;.<br><br>The labor charge was &gt; $100, despite the fact that it required less labor that the $75 &quot;diagnostic fee&quot; would have been(putting it in and then taking it out)! The service representative was rude, and I needed my car back, so I decided to pay rather than discuss this further at that time.<br><br>I later researched the job, and found that the $250 fee for this service was exorbitant, even for Jeep quality parts.<br><br>

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