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Stevinson Hyundai of Longmont

Longmont, CO

3.2
438 Reviews

600 S Main St

Longmont, CO

80501

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Showing 438 reviews

April 03, 2024

Do not use their service department! They cannot be trusted! They don't get your vehicle in at your appointment time, they don't thoroughly do the inspections, they make excuses that t More

by Lost Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Lines
August 31, 2023

I have purchased 3 vehicles here and the service is spectacular. I also exclusively get my cars worked on here. Great people. More

by BigDaddy718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Miskell 5 stars, Justin Cain, Steve Lines, Scott DeSimone
August 29, 2023

Worst experience ever took my car there for an engine light and blue link command that engine had fatal issue! Told the engine needed replaced took 64 days and 2500 car rental and they found a spark plug More

by jasonschott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Team has no idea, Justin Cain, Steve Lines, Scott DeSimone
April 26, 2023

I don't know about buying your car here, but DO NOT USE THEIR SERVICE DEPARTMENT. They have had our car for over 2 weeks. At first, it started out well and we heard it would be a few days. It has been over More

by andersonmead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Dreger, Steve Lines
March 01, 2023

I loved my experience at this dealership for several reasons, one, Tanner made time for me as soon as he called this morning and got me out the door with my Fiesta St by the night. 2) they worked with m More

by Nick5dm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner and Christopher
September 22, 2022

Do not shop at this dealer. They trick you with every corner to get you in. Make sure you have everything in writing. Do not trust anyone here. They bag you for the good review More

by Dnarealtycolorado
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott DeSimone
July 15, 2022

AMAZING DEALERSHIP! !! I was looking for a specific model Elantra N Line for my husbands birthday and found one in transit to Stevinson Hyundai so I called and spoke with More

by Tina Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medi, Vaughn, Chris, Steve Lines, Scott DeSimone
Jul 18, 2022 -

Stevinson Hyundai of Longmont responded

Hello Tina, we're happy you found our staff to be so supportive during your experience here at Stevinson Hyundai of Longmont. Thanks for the recommendation, and have an amazing day!

June 28, 2022

I have tried to get an appointment for service on a new vehicle for two weeks. I am unable to get a service representative on the phone or get them to return a call. They apparently are not interested in d More

by Perry
Customer Service
Recommend Dealer
No
Employees Worked With
Steve Lines
Jun 28, 2022 -

Stevinson Hyundai of Longmont responded

Perry, I’m so sorry . We have had a ton of folks out sick . We are getting back to full staff. Please let me know what you need done and I will get it in for you. Thank you Scott DeSimone Sdesimone@stevinsonauto.com

Jun 28, 2022 -

Perry responded

I need to get a appointment for service on my 22 Santa Cruz. Give me a couple of dates to pick from. Thanks Perry

Jun 28, 2022 -

Stevinson Hyundai of Longmont responded

Perry, how does Monday or Tuesday of next week work? Say 10am?

Jun 28, 2022 -

Perry responded

Tuesday July 5 at 10 am works for me. Monday is the 4th. Thanks Perry

Jul 02, 2022 -

Stevinson Hyundai of Longmont responded

That will work please see scott on the 5th

January 15, 2022

Jim Rosa was very helpful and considerate. I am very pleased with how he treated me. I bought a new Hyundai Elantra. More

by Beth
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosa
Jan 17, 2022 -

Stevinson Hyundai of Longmont responded

Hi Beth, we're happy you found our staff to be so supportive during your experience here at Stevinson Hyundai of Longmont. Thank you, and have a fantastic day!

December 18, 2021

This is a response to Scott DeSimmone, the owner on your response... Thankfully I have kept good notes too. My son went to your parts department on AUGUST 22, 2020 to order a spare tire kit, 2 key fobs, More

by Morgan Family
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Justin Cain
Dec 25, 2021 -

Stevinson Hyundai of Longmont responded

Dear Morgan Family, Your son has received the spare tire kit and key fobs he paid for and he would like a refund for the keys. The spare tire was our goodwill offer for your experience (it is not included in the spare tire kit). Unfortunately, the spare tire has been backordered (we apologize the first one we gave you was the wrong size). We would like to offer a refund of $101 ($15.83 for the keys and $85 which is the retail price of the spare tire). If you would like to take advantage of our offer, please contact Justin Cain at 303-651-2623 and a check made payable to your son will be mailed or can be picked up from the parts department. We deeply apologize for your experience with our parts department. Sincerely, Scott DeSimone General Manager 303-651-2623

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