We visited Stone Mountain Toyota to test drive Camrys. Our salesman, Fred, was great. Very warm, friendly, and talkative. Enjoyed our test drives. He was new to the business but did great. After talking it over, my husband and I settled on a Camry SE, however it had hail damage. It was easily seen in daylight and our salesman even verified that it was there. We decided to proceed with negotiating and made our offer. We did not low ball the price. Fred submitted our offer to the sales manager, Richard (Rick) Terrell. Fred mentioned the hail damage to Rick. About 5 minutes later, Rick came over and said that he was sorry we couldn't make a deal. He was the smuggest, most arrogant person ever! Dismissed us completely. As he was walking away, he said, "oh, by the way, there is no hail damage on that car." My husband begged to differ. But he was so rude and insisted that there was NO hail damage. He just walked off. We told Fred we were very sorry that we wouldn't be doing business with him. As we were leaving, my husband went to talk to Rick and told him that his customer service skills were sorry and the car did have hail damage. Rick said, "I don't appreciate you coming here and telling me there is something wrong with one of my cars. There is no hail damage on that car." My husband said, "c'mon. I'll show you the hail damage." So Rick followed us out to the car. By this time, it was dark and their lighting is very poor at night. Using the flashlight on his cell phone, my husband showed Rick all the hail dings--on the hood, roof, and trunk. Rick still wanted to deny there was no hail damage. This xxxx-of-the-earth sales manager made our buying experience a total and complete NIGHTMARE. I couldn't believe we were treated so badly! He was absolutely the rudest person ever. I felt sorry for Fred. We really were going to buy the car. I will NEVER EVER go back to Stone Mtn Toyota. I wouldn't recommend it to my worst enemy! We questioned if they wanted to sell a car or just keep them and admire them sitting on their lot! I'm wondering! AVOID THIS DEALERSHIP! Visit World Toyota. We were treated wonderfully there.