Read Reviews Subaru Stamford

Subaru Stamford

Subaru Stamford

198 Baxter Avenue
Stamford, Connecticut 06902


Sales: (203) 252-2222
Service: (203) 252-2131
Parts: (203) 252-2136

Subaru Stamford
Manufacturer: Subaru

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 71 reviews

4.9

4.9 out of 5

84 lifetime reviews

Subaru Stamford

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Certified: Subaru Stamford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Subaru Stamford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Subaru Stamford

Opened in 2005, Subaru Stamford is the area's largest volume Subaru dealer and consistently ranks as a top dealer in customer satisfaction. Located just off exit 6 of Interstate 95, we have the largest new Subaru inventory in in Fairfield and Westchester counties and over 150 pre-owned vehicles in stock. Subaru Stamford is always "Right off the Highway, Right on the price"!

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Instant Financing
Children's Play Room Laptop Computers
Customer Lounge Area Parts Store
Drive-In Service Pet Friendly
Express Service Shuttle Service
Free Coffee Television
Free Drinks Valet Parking
Free Loaner Cars Vending Machines

pa201sw
3/20/2013 4:12:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean ColliganSean Colligan
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Subaru Stamford:

I had a very good experience with my recent new car purchase and trade in. I worked with Sean Cooligan who was very thorough, patient and customer focused. I felt no pressure from him which made the experience more enjoyable. All questions were answered in a very thorough, exact manner. The whole process of selection, trade in and purchase were made very easy. The paper work and financing were also very easy to complete. Sean followed up with a phone call the day after to see if I had any questions or issues. The only negative was the person i did the financing with who spoke about some other with warranties which was a bit confusing and I was not ready for it at the time. I would definitely recommend Sean and Stamford Subaru. Pat Sweet

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Response From: Subaru Stamford
Added: 4/11/2013 3:12:18 PM

Thanks, Pat! We think Sean's pretty great too!

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STISteve
3/7/2013 11:03:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jethro LangJethro Lang
Tommy VollanoTommy Vollano
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Subaru Stamford:

I made the right choice of purchasing a used 2011 STI from Stamford Subaru. I am very happy with the car and my salesman Tommy was great! I didn't feel pressured into buying, he was very thorough in his explanations about the car and even gave me a follow up call to see how I'm enjoying the car. My service writer Jethro has been helpful and seems to have my best interest in mind. He is also a car enthusiast like myself and really knows his stuff. All in all, I am extremely satisfied with the service at this dealership.

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Response From: Subaru Stamford
Added: 3/8/2013 4:48:24 PM

Thanks so much! We have to agree, Tommy V and Jethro Lang are real pros!

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jackie56
2/1/2013 1:07:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim GayJim Gay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Subaru Stamford:

Had a great experience with my salesman Jim Gay!! would recommend him to anyone! I purchased a 2009 Legacy and LOVE IT! He was very knowledgable on the car and even called me to make sure i was still happy a week after my purchase!

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Response From: Subaru Stamford
Added: 2/11/2013 5:35:25 PM

Thanks for your kind words. Jim Gay is a great guy and a true professional.

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Bestbet
1/23/2013 3:12:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim GayJim Gay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Subaru Stamford:

I bought a used car from your dealership. It was a great deal and after 30 days have been very happy with it. Thank you Jim for helping me get this car. Jim , my salesperson called me on the weekend when I called and it really felt like he was after my best interest! I will return again.

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Response From: Subaru Stamford
Added: 4/11/2013 3:10:58 PM

Thanks for buying from Jim Gay and Subaru Stamford!

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jimmytheedge
1/18/2013 3:24:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Ray BaldwinRay Baldwin
  • Customer Service:

    3
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    2
  • Pricing:

    3
  • Overall Score:

    3.0

My Review Of Subaru Stamford:

Very strange experience. I went to buy a new car late on a Saturday, settled on the one I wanted and got a reasonable offer for my trade in, subject to further inspection from someone who was not available on the Saturday. I deferred the buying decision until Monday in order to check with my wife, as she would be driving the car - and never heard from them again! I even called them myself on Tuesday but as the person with whom I dealt was not going to be back in work til Thursday, they simply suggested that I come in to talk to someone else, meaning I'd have to go through the whole deal again. Hardly the encouragement and customer experience I wanted. Still no call back from the original sales person, now 6 days later. However, I am enjoying the Impreza I bought yesterday from Georgetown, a pleasant and all together more responsive dealership.

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Response From: Subaru Stamford
Added: 2/1/2013 2:59:19 PM

My name is Ray Baldwin and I'm the Business Development Coordinator for Subaru Stamford. As the named contact person I'd like to apologize for my lack of communication. We did talk that Saturday and I thought we'd agreed to a price and trade pending a mechanic's inspection-we have all our trade-ins checked prior to final pricing to assure the vehicle's next owner that they're getting a good car. I'd left it to you to talk to your wife about what she'd be driving next so rather than be a nudge I let things go through Monday. I had personal business on Tuesday but when I got home I was able to check your file and saw that you had called the dealership and made an appointment to return on Wednesday to finalize the transaction. That was the last we'd heard until your review. I don't understand how you thought you had to go through "the whole deal again" when we'd already established our prices, or why that drove you to go to another dealer, only to have to go through it all there as well!

I will say I'm glad you stuck with Subaru and I congratulate you on getting an excellent price on the new car as I understand they did match my offer.

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christelleny
11/29/2012 10:28:50 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay WrightJay Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Subaru Stamford:

Buying a used car at Subaru was painless. Everyone from the sale consultant to the financing specialist was very professional, courteous and did their best to keep prices and rates down and give you all the accessories you request for the car. Little known fact: all used cars sold at Subaru Stamford can be certified (7 years or 1000,000 miles bumper-to-bumper coverage from date of service). That's how much you can trust the cars you buy there! The service technicians know what they're doing and no one will try to sell you a lemon or otherwise dubious car.

My only complaint would be the cleanliness of the car I bought. It was supposedly detailed, but the truth is the dashboard was sprayed with silicone and that's pretty much it. There were black finger marks all over the place and I even found nut shells and candy wrappers in the door's compartments. A shiny dashboard is not everything...

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christelleny
11/13/2012 10:20:05 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny DeAlmeidaDanny DeAlmeida
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Subaru Stamford:

I bought a Subaru at a NY dealer and asked the Service Department at Stamford Subaru to have a look at it during the 30-day warranty. If not for Danny, I would have kept the car and made a huge mistake. It had major issues that the other dealer insisted were non-issues. Danny went through the trouble of putting the car on the rack for me and showed me every single problem personally. He even offered to check the car for free after the other dealer did the repairs. As it turned out, after 7 weeks the other dealer was still dragging its feet and I got my money back after getting the BBB involved. No need to tell you that I'm going to Stamford Subaru for my next car!!! Just because of Danny and his team! Because I'm assuming the service team is as careful with the used cars they sell as with the ones they service.

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jbhc
10/21/2012 8:07:54 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg PinyanGreg Pinyan
Mike  SweenyMike Sweeny
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.2

My Review Of Subaru Stamford:

The dealership had competitive pricing, as well as a good selection of vehicles. I found their inventory online, it was current as listed, and much of our pre-sales back and forth was accomplished on the phone before we go there. Our sales person (Greg) really went out of his way to iron our a few issues with the sale.

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hsusnick
9/21/2012 9:33:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray BaldwinRay Baldwin
Mike  SweenyMike Sweeny
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Subaru Stamford:

Originally went for the internet pricing but stayed based on the level of personal service. It was a pleasure to have a salesperson (Ray Baldwin) who actually knew the product inside and out.

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Rarmorri
9/4/2012 9:50:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael SchirmerMichael Schirmer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Subaru Stamford:

My experience with this Subaru dealership was wonderful. Mike completely understood what I was looking for and my budget and found a car that was perfect for me. Nobody tried to push me to buy it and I loved that. I felt very comfortable at this dealership and I would recommend everybody shopping for a new car to go there. I bought my new Subaru Impreza a little over a week ago and I love it more and more each day.

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