Subaru of Wichita

They advertise vehicles they don't even have on the lot. We called before driving on over an hour to confirm they had 2 certain yukons. We show up and they tell us they don't have it. Worst car dealship I h We called before driving on over an hour to confirm they had 2 certain yukons. We show up and they tell us they don't have it. Worst car dealship I have dealt with. More

I live in Wichita but would encourage local people to buy out of town. The local dealerships have an admin fee around $750. The Subaru dealership in Salina only charges $215 for admin fee. In March 2024, I t out of town. The local dealerships have an admin fee around $750. The Subaru dealership in Salina only charges $215 for admin fee. In March 2024, I tried to negotiate a deal with Subaru of Wichita. Ultimately, I received a better trade value and lower admin fee in Salina. Soto was the salesperson who helped me at Subaru of Wichita. He was a good salesperson. This isn’t on him but on the management of the dealership. More

They are the worst! They lie about coverage and the repairs they do. Fixed a piece on my car twice and now months after purchase it is broken again. Same part, same piec They lie about coverage and the repairs they do. Fixed a piece on my car twice and now months after purchase it is broken again. Same part, same piece. Also, don’t trust all the extras they add on. Pay close attention to what they have you sign and decline that permaplate and extras. They are getting over. The golden rule is a joke! More

Cody Stuber was our salesman, great great guy. A true pleasure to work with. Great communication. He went above and beyond getting everything we ask for. We look forward to running into him in th A true pleasure to work with. Great communication. He went above and beyond getting everything we ask for. We look forward to running into him in the future. All the people at the dealership were so friendly., sweet finance girl helped us go over everything. She was very knowledgable. More

Transparency was a bit questionable. However I did receive the vehicle of my choice eventually. I was lead to believe that it was coming off a ship from Japan. The expected date of arriv However I did receive the vehicle of my choice eventually. I was lead to believe that it was coming off a ship from Japan. The expected date of arrival continued to change. At one point I asked to have my deposit returned!! However I eventually received what I was waiting for. However it had 186 miles on it !! It was driven from Oklahoma to The dealership in Witchata Kansas!! So!!🤔 I was told by salesman that because it wasn’t registered it was considered NEW!! The more I think about it the more pissed off I get!! This should have been sold as a used vehicle!! My purchase contract is written to only have 5 miles!!? This contract should be void and a new one submitted to the bank!!! More

I should have gotten my 2017 fiat 500 but to find out that the used car manager doesn’t know when their cars are ready to be picked up by their customers that bought their used cars and the service depar that the used car manager doesn’t know when their cars are ready to be picked up by their customers that bought their used cars and the service department at the dealership should get the cars done in a timely manner and the used car managers should be doing his job and make sure they have the car done so the customer can get the car that he or she bought from the dealership More

Both sales associates I dealt with were very polite and easy to work with. I enjoyed the experience. easy to work with. I enjoyed the experience. More

Friendly, knowledgeable, efficient and informative. Jonathon did an excellent job of keeping us in the loop regarding our Crosstrek. order. If I ever reached out to him, he got back with me immediatel Jonathon did an excellent job of keeping us in the loop regarding our Crosstrek. order. If I ever reached out to him, he got back with me immediately. Would highly recommend him for purchasing a car in the future or friends, or family or for us More

The 2 biggest liars there are Bryce Barber and Austin Marshall.David Caranza has a personality that sparkles as bright as toe jam.He thinks his staff using an obvious excuse is cool....as in "I don't Marshall.David Caranza has a personality that sparkles as bright as toe jam.He thinks his staff using an obvious excuse is cool....as in "I don't know anything because I was at a funeral".Not a brain cell functioning in the bunch. Bryce is seeking a paid position with no work involved on his part.Caranza is as interesting as a slug. More

Jonathan Gideon's product knowledge, communications and customer service task execution could not have been better. Justin Silva's help with financial decisions and opportunities exceeded all expectations. customer service task execution could not have been better. Justin Silva's help with financial decisions and opportunities exceeded all expectations. More