Suburban Chevrolet Cadillac

Suburban Chevrolet Cadillac
3515 Jackson Rd
Ann Arbor, Michigan 48103

Sales: (734) 389-2490
Service: (866) 385-8480

Manufacturers: Cadillac, Chevrolet

Most Reviewed Employees
Veronica Bryan Veronica Bryan
Sales Consultant
Curtis Berjeski Curtis Berjeski
Sales
Mark Brown Mark Brown
Sales Consultant
Andy Wrenbeck Andy Wrenbeck
Sales Consultant
Mark Young Mark Young
Sales
Scott Northway Scott Northway
Sales Consultant
Sam Sartor Sam Sartor
Internet Sales
Mike Mosser Mike Mosser
General Manager
Mina Boles Mina Boles
Sales
Lindsey Unrath Lindsey Unrath
Internet Sales
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
34 Reviews
Suburban Chevrolet Cadillac

Overall Score: 5 Star Rating4.7



About Suburban Chevrolet Cadillac
Certified: Suburban Chevrolet Cadillac
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Suburban Chevrolet Cadillac has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



abbj04
5/5/2012 9:01:09 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
My experience at Suburban was Great. Veronica was extremely helpful, I gave her my budget and told what I was looking for and before I knew it I was signing papers!

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bryfree2000
5/3/2012 1:34:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
I have purchased/leased my last three cars with Suburban. Each experience has been wonderful. I have to say my most recent experience was by far the best. Veronica Bryan is a true professional. She took the time to really understand what type of car would best fit my needs. She was on top of every single detail. Kept me informed, worked within my budget and exceeded my expections. I really cannot say enough about Veronica and the team at Suburban. I highly recommend working with Veronica on the purchase or lease of your next vehicle.

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mrsangelaharding
4/9/2012 8:53:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Curtis Berjeski

My Review of Suburban Chevrolet Cadillac:
We had a great experience with our dealer. He was very helpful with guiding my husband and I with making the right choice in the vehicle we need for our family. He answered all of our questions and if he couldn't, he made sure he found out the answer for us.

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DenverDave
4/9/2012 4:55:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of Suburban Chevrolet Cadillac:
I had been searching for the right Cadillac STS for 2 months. I found what I wanted on Suburban's web site. I called Mark Brown and he immediatly emailed all the info I asked for. We had an agreement on a good price after a couple of phone calls. I live over a thousand miles away from Suburban and planned to fly into Detroit and drive the car back home. Mark offered to have someone pick me up at the airport and assured me the car would be completly serviced, gased up and ready for me to drive home. Brad was waiting for me when I landed in Detroit and we had a pleasant ride to Ann Arbor. Mark showed me the car as soon as I arrived. It was even better than he had descibed. It was ready to go. We completed the paper work in about an hour and I was on my way. It was by far my best dealership experience ever. I recommend Mark Brown and Suburban to everyone.

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japelton
4/9/2012 9:19:08 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Brown

My Review of Suburban Chevrolet Cadillac:
I originally purchased my Cadillac STS from Mark Brown in August of 2011. Last month I took my car in for service. I went to pick it up after service hours. When I started the car up, there was a terrible belt screechng noise and I did not want to take the car. Mark was there. He came to my rescue! He called the service manager but was unable to reach him. It told him that I needed transportation for the next day and Monday, but the car rental place that the dealership utilizes was closed. He stayed late on Saturday, worked with the sales manager, and got me a car to drive. He went above and beyond on a Saturday night! I will definitely use Mark as my salesman for any future car buying needs.

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Sammy Spencer
3/21/2012 6:50:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
We really enjoyed the attention to our needs at Suburban Chevrolet Cadillac, and the family feeling we got with Veronica Bryan as our salesperson. Thanks again

Sam Spencer

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jvantuyl
2/11/2012 3:50:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
Buying my vehicle was an extremely pleasant experience thanks to Veronica. She did everything possible to make the transaction go smoothly. Everyone I came into contact with at the dealership was friendly and helpful. Thank you Veronica and Suburban Chevrolet.

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greenjm1
12/29/2011 7:15:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Sartor

My Review of Suburban Chevrolet Cadillac:
We had a great experience with Anne. We are very happy with our purchase. This is our second vehicle that we have bought from this dealership and we will return in a few years for another vehicle. Their customer service was excellent and Anne worked really hard to get us a great price with a few extras too. We highly recommend this dealership and Anne.

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Shauna Wilson
12/21/2011 9:34:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
Veronica was fabulous! Very easy to work with and made our purchase a breeze. I appreciated that she took some time to get to know my vehicle before I picked up, so she could give me the basics.

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slackkim
12/3/2011 9:15:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Veronica Bryan

My Review of Suburban Chevrolet Cadillac:
We recently purchased a 2011 Traverse from Veronica Bryan at the Suburban Collection of Ann Arbor. In researching a new car, we had visited several other dealerships. Our experience at Suburban was by far the best, from the first visit to answering our questions along the way to picking up our new car. Veronica was very helpful, listened to what we were looking for and found the exact car we wanted. Suburban also gave us a fair value for our trade in. Veronica's attention to detail, quick response and the value we found at Suburban is what set them apart. This will be our first stop for future car purchases, thanks again Veronica!

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