Wallace Chevrolet

Great experience with our sales rep until it was time to close and the very aggressive GM Mark Warren got involved. Long story short, both parties had a buyers order agreement finalized on paper. Once we go close and the very aggressive GM Mark Warren got involved. Long story short, both parties had a buyers order agreement finalized on paper. Once we got to the closing table the fees were higher then agreed to. When called out on inflated fees, we were verbally accosted in front of other customers by the rude, unprofessional GM Mark Warren. Never returning to Wallace for any service work or purchases. Manager is a disgrace to the honest people who work in the car industry and Mr Wallace should be ashamed of who he has representing Wallace Chevrolet and Cadillac of Stuart. More

After purchasing many vehicles from the Wallace network including Corvettes I was just informed that the original list for the Z06 is garbage and they are selling at $50k over with trade and $75k over with including Corvettes I was just informed that the original list for the Z06 is garbage and they are selling at $50k over with trade and $75k over without trade. Sort of tells you you are getting a bad deal on your trade I guess. I know of 2 Chevy dealers selling at MSRP to people on their list. Hopefully this greed and lack of loyalty hurts their sales. Short term misguided policy More

Lies, no follow up. BEWARE. After market warranties are a SCAM. Service is expensive and TERRIBLE. 3rd vehicle purchased from them and my last. BEWARE. After market warranties are a SCAM. Service is expensive and TERRIBLE. 3rd vehicle purchased from them and my last. More

I purchased a new Corvette Convertible in less than a hour. Management and the Corvette Specialist, Ed, were fantastic! hour. Management and the Corvette Specialist, Ed, were fantastic! More

This dealership is greedy and very unprofessional. Stay away from here at all cost.. You will find better deals and better service at a pawn shop Stay away from here at all cost.. You will find better deals and better service at a pawn shop More

I recently bought a Volvo from Wallace. Tommy Faillace was excellent. The process was so pleasant, I will definitely go back again and again. Great team.... Tommy Faillace was excellent. The process was so pleasant, I will definitely go back again and again. Great team.... More

Dealer Manager unprofessional. I wanted to purchase a Blazer RS I tested drove prior to my purchase visit. I asked if it was being sold at MSRP or had a dealer markup, being that I wanted to purchase a Blazer RS I tested drove prior to my purchase visit. I asked if it was being sold at MSRP or had a dealer markup, being that it was a 2022 and we were in the 23-model year. I was told it was being sold at MSRP less gm offered discount of 1,250. I checked various auto purchase websites to obtain a price that the vehicle could be sold for. The salesperson returned with a price. I replied that's not what I felt was acceptable to the salesperson. she asked if i would like to make an offer. I did. How can I say I just should have headed for the door. This very annoyed sales manager Matt came over to provide me a lecture on what's going on in the car world. I indicated that it was a 2022 and i could wait for a 2023 if i was going to pay MSRP (Just saying I did low ball the car by 7k which should have been 3k) I was shocked the way it was handled. I have purchased from Wallace Chrysler at MSRP Plus at a time when Pacifica's were scarce, but the plus was negotiated professionally. Mr Wallce I have found the over MSRP is not what many dealers are doing currently. I do thank Matt, He motivated me to purchase my new Cadillac from Braman Cadillac in Miami. Below MSRP for a 2022 50k XT4.Braman Is a class act that I happily wrote a check to. Also, Stacy at Wallace was Totally professional. More

Lied to and mis lead by sale staff. Purchased a 2020 Equinox that was certified pre owned. the vehicle had a terrible cigarette smoke odor in the car. Sales rep sprayed some air freshen Purchased a 2020 Equinox that was certified pre owned. the vehicle had a terrible cigarette smoke odor in the car. Sales rep sprayed some air freshener in the car and said the smell would be gone in 5 minutes. WRONG. We bought the car anyway and had the interior steam cleaned. The smell of smoke was lessened but still present.My wife has COPD and could not stand to ride in the car with that smell. We did issue a complaint with Wallace Chev. 3 days after purchase. They said we only had 24 hours to return the car. it was ours as we had signed on the dotted line. Several more issues came up over the next few weeks. The cigarette odor persisted. The cruise control would disengage for no apparent reason. Went through a rain storm and water dripped on my wife's feet from under the dash. While sitting at a stop light the emergency flashers just came on without the button being pushed.The sun/moon roof curtain would only close half way once it was opened. I made several calls to Wallace Chev. to no avail. I told them I wanted my old car back. They said they would sell it back to me be it would cost me several thousand dollars more than they gave me when I traded it in. I asked for a meeting with the president of the company and the top manager. This DID NOT happen. I did finally buy my old car back but it did cost me dearly. I paid thousands more for it. My payment went up $55 a month and the 2 years I owned and made payments on the car went out the door. I am starting over as if I had never owned the car or made payments on it for 2 years. I will NEVER deal with or purchase a vehicle from any Wallace dealership in the future. Very unhappy and dissatisfied. Richard Cunningham,Fort Pierce,Fl More