Suburban INFINITI of Troy

I have done business with Suburban Infiniti of Troy since it opened. This dealership is welcoming and friendly, providing excellent customer service, from the sales department to the service department. I it opened. This dealership is welcoming and friendly, providing excellent customer service, from the sales department to the service department. I have recently worked with Gary Davis, sales consultant. He assisted me in selling my deceased husband's car. Gary was friendly, organized, knowledgeable, and proactive in facilitating the transaction. He is also happy to assist with any questions I may have about the operation of my own vehicle. Gary is, indeed, an asset to the dealership. More

Sami is a great asset to the service department! Great with communication, and always takes care of everything with great care, no stress just great service! Great with communication, and always takes care of everything with great care, no stress just great service! More

They gave me a good deal for my trade in worked with Dino Haque and Eric Fleming they were great highly recommend this dealer as for Dino great guy. Yousef mosleh 10-14-23 Haque and Eric Fleming they were great highly recommend this dealer as for Dino great guy. Yousef mosleh 10-14-23 More

Everything was great and the service department was amazing. I would definitely recommend my family and friends there!! amazing. I would definitely recommend my family and friends there!! More

Excellent service efficient friendly nice very knowledgeable no complaint Deano in sales and Sam in service are the best ! knowledgeable no complaint Deano in sales and Sam in service are the best ! More

I've had some terrible experiences at dealerships in the past. Sami Elhage from the service department at Suburban Infiniti of Troy has restored my faith in dealerships. Sami provided 5 star service. He past. Sami Elhage from the service department at Suburban Infiniti of Troy has restored my faith in dealerships. Sami provided 5 star service. He was professional, courteous, attentive, took time to explain the issue, was patient with my questions and concerns, and provided updates along the way. Sammi arranged transportation to and from the dealership. He also arranged for me to drive a loaner while they diagnosed and completed the necessary repairs. I have nothing but praise about my experience. I highly recommend and thank Sami. More

Great fast service, no appt and taken right in. Time to complete less than 2 hours Time to complete less than 2 hours More

Great experience see Gary if you’re interested in buying an infinite. I purchased a QX50sport. Management (Joseph )will work with you. an infinite. I purchased a QX50sport. Management (Joseph )will work with you. More

Very attentive and helpful throughout the entire purchase process. When delivered the car was in immaculate condition. process. When delivered the car was in immaculate condition. More

This dealership is by far the best I have had the privilege to experience. It’s like family from the time you step in the doors. At times you may not even have to step in doors to experience, they ev privilege to experience. It’s like family from the time you step in the doors. At times you may not even have to step in doors to experience, they even come to you. From Mark the manager, to my salesman Emery, financing, to when I bring in the car for an oil change it has been above and beyond and treated as family and the upmost professionalism. A short story from just one experience (when I say you are treated like family) is when I was having car troubles and my wife was not mobile due to surgery and I couldn’t drive there, they actually brought a car to me to help me out. Mark and Emery are a true blessing to anyone that decides to make it into the dealership to experience what a dealership should be. More