Suburban Volvo of Troy

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Cenowa, John Gerard

My Review of Suburban Volvo of Troy:
I had an incredible experience at Suburban Volvo. Not only was the sales staff kind and helpful, but the manager, Angelo, really made my experience a positive one. From teh minute I walked in to pick out the car to the minute I drove off with my new Volvo SUV, I was thrilled. They really made me feel special, which helped to make my car purchase even more fantastic. I recommend Suburban Volvo to anyone who is looking for a great car purchasing/leasing experience.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Jamoua

My Review of Suburban Volvo of Troy:
Sam has now sold us two cars. He was extremely knowledgable on both the s60 and the new xc90. We are extremely happy with both of our purchases and will strongly consider returning to the dealership when we purchase our next car, and will definitely recommend it to our friends and family.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Jamoua

My Review of Suburban Volvo of Troy:
We found a used car for a great price in July, 2009. Just a month later we were involved in a serious accident and the car was totaled. We were fine but missed the beautiful car we had purchased. We returned to Suburban Volvo and the sales manager found the 'twin' of our vehicle out of state. Sam Jamoua communicated with us every step of the way.

We purchased the replacement through Sam. All concerns regarding the vehicles were addressed.

We would definitely recommend Sam and Suburban Volve and would return when we again look for another car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Micah Morley, Brian Huck

My Review of Suburban Volvo of Troy:
The professionalism and courtesy of this dealership from Sales to Service is to be commended. They are suberb and unpretentious individuals who made obtaining a car payment enjoyable. I have and shall continue to recommend this dealership. It was a pleasureable experience during a difficult time, yet they expressed genuine concern and support.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Romanik, Angelo Giordimaina

My Review of Suburban Volvo of Troy:
I can't say enough good things about my experience with Suburban Volvo-- the entire process was a pleasure. Chris Romanik is a very knowledgable and friendly salesperson that I would highly recommend to anyone. We were treated so well- the manager Angelo Giordimaina is a fantastic person to deal with- he really went above and beyond to make sure we were very happy. Not only did we get a great deal on our new car (with absolutely no pressure), but they took care of our lease turn-in (that was not a Volvo), including detailing and working out scratches on the body that saved us hundreds of dollars. They also detailed our other car, and offered a loaner while they were taking care of the lease vehicle. Truly, this was an unbelievable experience, and I recommend this dealership to anyone who appreciates great service, good deals and respectful people who really care about their customers. We are Suburban Volvo customers for life. Fantastic!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sam Jamoua

My Review of Suburban Volvo of Troy:
My experience at Suburban Volvo of Troy was a great one. Sam Jamoua, the salesman that I was working with was very helpful, knowledgeable, easy to talk to and was not pushy. You could tell that he was very passionate about his job. I would definitely refer customers to him, personally. I had the opportunity to talk with other personnel at the dealership, all of whom were pleasant but one appeared to be a little "stoic", reserved and not as approachable. In a business that is "customer/people" oriented, I feel that the workers should be more upbeat, friendly, approachable and have a sense of humor.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Romanik

My Review of Suburban Volvo of Troy:
Chris worked with me for over a period of a few weeks. I was unsure as to the vehicle I wanted to choose, and also if I wanted to buy a new or used vehicle. I drove several different cars, and Chris listened to my feedback and never made me feel pressured at any time. He was always prompt in returning my calls and getting answers for my questions. I found him to be friendly, knowledgable and a good listener. I found the car I wanted and Chris made sure that all details were handled promptly and to my satisfaction. I feel like I have the "new " car I had been looking for, and was extremely pleased with the relationship with my sales person, Chris Romanik and the professional atmosphere at Suburban Volvo.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Wanda Carter

My Review of Suburban Volvo of Troy:
Wanda was wonderful to work with. She was prompt, friendly and informed. She made our experience enjoyable and relaxed. I will recommend her to others. We love the XC70 we purchased. The showroom was roomy and had many different models to review. The demo we drove had many options to show the variety available. Everyone we encountered at Suburban Volvo was friendly and that contributed to a relaxing and positive environment. I would recommend the dealership to anyone looking for a Volvo.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Roy

My Review of Suburban Volvo of Troy:
(Jim) Thanks so much for making my experience a comfortable one! Although I've purchased other (used) vehicles in the past, it's been 22 years since I purchased a NEW vehicle!! I didn't feel "pressured" at all to make a decision to purchase. I love my new ride!!! Thank you Suburban Volvo!!!

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