My Review Of Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac:
From the moment I sent an on-line inquiry regarding the GMC Acadia, Northwest Hills was responsive. In particular, Vin Kjersgaard called me on his day off to schedule an appointment with me. When my wife and I arrived, Vin was in a meeting, but his colleague, David Paolino, greeted us and spent over 45 minutes of his time going over the vehicle and taking us on a test drive. When we came back, we were offered coffee and sat down with Vin and subsequently agreed on a price which we felt comfortable with. We noted a couple of items that needed to be addressed and Vin was quick to resolve them without fuss. The week of pick-up was disrupted several times due to weather and circumstances but all the while Vin ensured that the vehicle was clean and ready for delivery. When we arrived for pick-up, Vin spent about 1 1/2 hours patiently going over all the features of the vehicle again, even helping us set up our On-Star account and Bluetooth for our phones. He then gave us a tour of the entire facility, introducing us to key members of the service team. The day after pick-up we thought of and noticed a couple items that had been overlooked (after all, buying a car is not something we do frequently). But, after I called Vin and discussed it with him, he was quick to respond to our satisfaction. Throughout the process, Vin was knowledgeable, friendly, responsive, and not pushy. I would be proud to recommend him.
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