Sun State Ford

Service Always the best service anyone could ever want. Thank you Stacey Robinson!! Keep up the excellent work. Stacey you are a great asset to Sun State F Always the best service anyone could ever want. Thank you Stacey Robinson!! Keep up the excellent work. Stacey you are a great asset to Sun State Ford More

Excellent service - Friendly people We gave SunState 5 Stars because they completely earned it!! From the online person to the sales manager to the sales person to the guy in the little We gave SunState 5 Stars because they completely earned it!! From the online person to the sales manager to the sales person to the guy in the little store area to the finance guy... they were all so nice and so helpful. No questions were left unanswered!!! They were funny and we definitely didn't feel "ripped off" or "cheated." We purchased our vehicle through the Z-Plan which is the lowest possible price -- it's for Ford Retirees. When I compared the price SunState had on the vehicle I was amazed!!!! With their dealer incentives and Ford rebates they were about $200 higher than the Z-Plan price. Usually we see a HUGE difference in price, but not at SunState. If you do not have an A, Z, D or X-Plan no worries!!! SunState's prices are awesome!!! They also have a 15 year 150,000 Powertrain warranty through their dealership -- no other dealership offers that. Seriously... look around. Ford has an online inventory search so you can browse and find the car you want anywhere in the area. Don't feel obligated to buy somewhere else, just let SunState know that you want a specific car and they can make it happen. Is it worth the few extra days??? Yes!!! To be honest, I think you would be very happy going to SunState. We highly recommend them!!! More

Recommend this dealership - great experiencw From arrival to departure, the experience was EXCELLENT! good selection, great discussions on options, financing. Thanks Jay, for all you did for us! From arrival to departure, the experience was EXCELLENT! good selection, great discussions on options, financing. Thanks Jay, for all you did for us! We will certainly recommend this dealership! More

Excellent customer service Both of our vehicles were purchased in 2014 (New) from Prestige Ford FL. Horrible horrible experience. Better know as nightmare. We were told by Both of our vehicles were purchased in 2014 (New) from Prestige Ford FL. Horrible horrible experience. Better know as nightmare. We were told by acquaintances to try Sun State Ford.in Orlando. We are so happy we did. Ryan (service) greeted us and introduced us to Tony Mayas also service. Tony was very pleasant and helped us out immediately and we were thrilled with every aspect of our dealings with him. We will definitely be bringing both our vehicles to Sun State for all our service from now on. Kudos Tony at Sun State Ford Service. You have 2 new customers. More

Expected honesty.... I guess I expected too much When my itemized service bill states: "topped off all fluids"... that is supposed to mean it WAS done! Don't state its done when it's not! I was 2 mil When my itemized service bill states: "topped off all fluids"... that is supposed to mean it WAS done! Don't state its done when it's not! I was 2 miles away from the dealership and needed to clean off my windshield with the washer fluid... and NOTHING came out! Hmmmm... I guess you missed "topping off that fluid". I am afraid to see what else you missed. All we want as consumers is honesty and the service we are paying for to be done. More

Great staff, great experience. 5 stars! Straight forward and great staff. When I contacted the dealership, I had only viewed the cars online, but working with a limited budget I had only a Straight forward and great staff. When I contacted the dealership, I had only viewed the cars online, but working with a limited budget I had only a few in mind to look at. Jay was very pleasant over the phone and essentially told me to take my time and when I was ready, stop in and take a look. When I got to the dealership he greeted me and asked what I wanted to do, take a look, take a test drive he really just let me direct the interaction. ONLY ONCE, during my hours long visit did Jay ask if I wanted him to write up the deal. He recognized right away when I was uncomfortable about a vehicle I choose/decided to look at. After much consideration and conversation with Jay I decided to take a second test drive in the vehicle I originally stopped to look at. When Jay came back with the key he asked if I had looked at this other car over to the side. That was it. The car felt right, the price was right in line with my budget. He again didn't ask to write up the sale I told him to. Happy to recommend Jay and this dealership to all. otherops at hot mail (dot) com More

130k service + new tires I bought my 2011 F-150 from Sun State Ford new in June 2011. They have serviced it since day one & I have been pleased with the service that I have re I bought my 2011 F-150 from Sun State Ford new in June 2011. They have serviced it since day one & I have been pleased with the service that I have received from them. Maurice took care of the truck on the last visit. He did a great job of communicating with me from start to finish. the truck was ready when they said & there were no hidden surprises from a cost standpoint. I will continue to go back to Sun State for my F-150 & my wife's 2010 Flex. More

Great experience I also wanted to thank the staff at Sun State for the low pressure positive experience I had in the purchase of my new truck. The whole staff was far I also wanted to thank the staff at Sun State for the low pressure positive experience I had in the purchase of my new truck. The whole staff was far more interested in finding me just the right vehicle than simply making a sale. Their clear focus on the customer’s needs is as refreshing as it is unique. I found their patience and comparative insights were valuable in helping me through the entire selection and decision process. They worked hard on getting the best deal possible on the right vehicle for me and their effort is most appreciated. I also enjoyed meeting the rest of the Sun State staff as the sales process progressed. Each of them provided a friendly and positive experience I will certainly recommend to others. Thanks again and please pass along my appreciation to the rest of the staff. More

Stacy, my service writer, is the best! Stacy did an outstanding job helping solve the unusal mechanical problem with my vehicle. She was most effective in getting my after market extended Stacy did an outstanding job helping solve the unusal mechanical problem with my vehicle. She was most effective in getting my after market extended warranty company to cover The $900.00 bill. Wat to go Stacy. As long as she is there so will I. More

Service Deparment. My kudos to Sun State Ford Service team for the excellent job and professional work. I already brought my 2013 Focus to your shop several times, for r My kudos to Sun State Ford Service team for the excellent job and professional work. I already brought my 2013 Focus to your shop several times, for regular service and once to repair a transmission problem. All the time my wife and me found there a very friendly staff. All my concerns and questions were always satisfied in an easy and fast way. I few words, We are very pleased for your customer service. Special thanks to your agent ANTHONY L. MAYAS for his kindness and support, Tony is a real one-man band, anytime time ready to help customers, a plus in our own language. !Have a happy Thanksgiving Day you all.! More