Sun State Ford

Excellent Care In this day of great lack of customer service, SunState goes above and beyond to listen, react and care about my concern. Without a request, a proact In this day of great lack of customer service, SunState goes above and beyond to listen, react and care about my concern. Without a request, a proactive deed was extended to my property due to a leaking oil filter which stained my new paver driveway. Manager Brad Knight and Maurice Jackson are top notch in knowledge and kindness. Thanks SunState! More

We were given the star FRANK treatment. While on vacation we blew a rod in the engine that necessitated the purchase of a new vehicle. Tony Rayas in the Service department introduced us to A While on vacation we blew a rod in the engine that necessitated the purchase of a new vehicle. Tony Rayas in the Service department introduced us to Anthony in New Car Sales Department and we were given the star FRANK treatment, everyone we met were friendly and they each gave us reliable information about our situation. They were all accessible and were in and out in a timely manner. We were never pressured into buying a vehicle and no one was overbearing. Ford Motor Company needs to use this dealership as an example of how easy car buying can be. We signed the "Lemon Law" paperwork and spoke with Kevin. He made us feel so very comfortable that we sat and spoke with him like old friends. Then we met a Finance Manager, Charles Kirkland. He gave what we asked for and nothing more, like window tinting. We signed the paperwork with a minimum of fuss and all of our questions were answered in a knowledgeable manner. All hail SUN STATE FORD!!!! More

Their Service Team over-delivered! My daughter's car broke down after school one night and she dropped it off at Sun State Ford's Service Department. Her advisor (Stacy) was excellent My daughter's car broke down after school one night and she dropped it off at Sun State Ford's Service Department. Her advisor (Stacy) was excellent and kept us informed of the status of my daughter's vehicle. The service was efficient, friendly and the price was great (especially for someone on a student's budget)! Not only did they fix the problem (broken cooling fan), but they found what caused the issue (A/C bolt came off and flew into the fan) and fixed it too. Great service, we highly recommend the team at Sun State! More

Service We bought both a 2017 Ford Edge and a 2017 Ford Fusion in December. So last week and today I needed to bring them in for oil changes. Both times I was We bought both a 2017 Ford Edge and a 2017 Ford Fusion in December. So last week and today I needed to bring them in for oil changes. Both times I was only there about an hour and I had fantastic service! They are very knowledgeable and friendly. I highly recommend Sun State Ford! They are amazing! Thank you Maurice! You’re customer service is ON POINT! ;) More

Excellent service I want to Thank Sunstate service department for doing an excellent job on repairing my 2014 Taurus. The people are Great from Stacey the Service advis I want to Thank Sunstate service department for doing an excellent job on repairing my 2014 Taurus. The people are Great from Stacey the Service advisor, Brad the Service Manager and the Tech. That made the repairs. Friendly service, kept me informed of the repair process for repairing my wire harness damaged by squirrels. I highly recommend Sunstate for your purchase of a vehicle and the services of that vehicle. Thanks Again! More

happy with car, deal and experience I really like the fusion platinum I bought. Robert was clearly very interested in providing customer service. I like the no hassle pricing approach. I really like the fusion platinum I bought. Robert was clearly very interested in providing customer service. I like the no hassle pricing approach. KiKi in finance went our of her way to explain the terms of the deal and financing and the warranty options. Also she was extremely helpful in explaining how to get a refund on the warranty policy for the fusion I traded in. Made the transaction much more comfortable. More

Always professional and considerate I came in for the "works" which for some reason took two hours. When the service lady came to tell me my car was ready, she smiled, said she was sorr I came in for the "works" which for some reason took two hours. When the service lady came to tell me my car was ready, she smiled, said she was sorry and told me the work was complimentary. I have been going to Sun State Ford for decades, and through four cars, the service has been the same; professional, considerate and well done. More

Excellent service, no complaints Robert did an outstanding an outstanding job going over the vehicle we purchased, answere all of our questions, very happy with the treatment we recei Robert did an outstanding an outstanding job going over the vehicle we purchased, answere all of our questions, very happy with the treatment we received More

Excellent service Wonderful car buying experience. The entire staff at Sun State Ford was very professional and knowledgeable. Our salesman, Mida Konian, dedicated a lo Wonderful car buying experience. The entire staff at Sun State Ford was very professional and knowledgeable. Our salesman, Mida Konian, dedicated a lot of time and effort to explain all of the features and capabilities of the Ford Explorer XLT 2017. Her professional work and dedication were instrumental in helping us make the decision to purchase the vehicle from Sun State Ford. Edgar Omar Paz, Kissimmee, Fl More

Consistent quality service For 20+ years Sun State has been servicing my Fords - consistent, quality workmanship always! I would not go elsewhere. Service Writer Stacy is my cho For 20+ years Sun State has been servicing my Fords - consistent, quality workmanship always! I would not go elsewhere. Service Writer Stacy is my choice! More