Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Westside Toyota

North Olmsted, OH

Overview
Reviews
Vehicles
4.7
3,396 Reviews
Call Dealership (440) 777-9911
View Awards

27000 Lorain Rd

North Olmsted, OH

44070

Directions

By Type

Showing 3,396 reviews

April 24, 2024

Selena and her team were kind, courteous, professional, and fast! I’m very comfortable having my car serviced here! More

by scottppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Apr 24, 2024 -

Westside Toyota responded

Scott, we're delighted to know that Selena and the team at Westside Toyota provided you with a comfortable service experience. We appreciate your feedback, thanks for choosing us!

Helpful
April 21, 2024

Clean, polite and knowledge all staff. Car ready when Quoted. Adrianna went above and beyond to give us good service. More

by Bones
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Report | Print
Apr 22, 2024 -

Westside Toyota responded

We're overjoyed to know that you had a great experience with us at Westside Toyota! It's wonderful to see that Adrianna and the team provided top-notch service. Thanks for choosing us, we appreciate your support!

Helpful
April 20, 2024

I didn't have a scheduled appointment, got me in and out in a timely manner More

by Rona68333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Report | Print
Apr 22, 2024 -

Westside Toyota responded

We're thrilled our team could get you back on the road quickly, even without a scheduled appointment! Thanks for choosing Westside Toyota. Safe travels!

Helpful
April 18, 2024

Brooke is very detail oriented and takes the time to understand the customer's concerns and prescribe the right solution. To me, this exemplifies customer service excellence and management skills that m More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Samples
Report | Print
Apr 18, 2024 -

Westside Toyota responded

We're so glad to know that Brooke was able to provide you with the excellent service we strive for at Westside Toyota. Your feedback is greatly appreciated, and we are here for any of your future needs!

Helpful
April 16, 2024

Brooke was helpful in taking down my info and getting the checkup started. Oil change and tire rotation went smoothly with complimentary basic inspection and wash. More

by mkoltisko888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Report | Print
Apr 17, 2024 -

Westside Toyota responded

Thanks for the positive feedback! We're glad to know Brooke and our team at Westside Toyota were able to assist you with your oil change and tire rotation. Enjoy that fresh wash!

Helpful
April 15, 2024

John could not have been more helpful and patient with us he took the time to explain the different aspects of the car and got our Bluetooth set up thx John! More

by rlmitch2
Recommend Dealer
Yes
Employees Worked With
John. Halfhill five stars, Jason Stamatis five stars
Report | Print
Apr 16, 2024 -

Westside Toyota responded

We're glad to know John was able to assist you with your new car and Bluetooth setup at Westside Toyota. Thanks for the positive feedback!

Helpful
April 15, 2024

Selena in the service department was excellent! This was my 1st visit to Westside Toyota having moved from NC. I'm looking forward to servicing all my Toyotas here based on their customer care, t More

by Jen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Report | Print
Apr 15, 2024 -

Westside Toyota responded

Jen, we're so glad to know that Selena provided excellent service during your first visit at Westside Toyota! We look forward to helping you with all of your future servicing needs. Welcome to the neighborhood!

Helpful
April 10, 2024

We were very pleased with our salesperson, Tyler Ramirez. Tyler was very easy to work with, he is knowledgeable and a good listener. More

by moreilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ramirez, Ron Swetland, Dave Svoboda
Report | Print
Apr 10, 2024 -

Westside Toyota responded

We're so glad to know that you had a positive experience with Tyler at Westside Toyota! It's great to see our team members being recognized for their knowledge and listening skills. Thanks for your review!

Helpful
April 09, 2024

Requested work was preformed and within the cost estimate. Would recommend dealership for all maintenance needs. More

by Richard.fisette@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Report | Print
Apr 09, 2024 -

Westside Toyota responded

We appreciate your recommendation and are glad to know our team at Westside Toyota was able to meet your maintenance needs within the estimated cost. Thank you for sharing!

Helpful
April 04, 2024

Had to wait, but it was worth it. Service was explain and Rick Vega was very helpful. More

by JohnJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Vega
Report | Print
Apr 05, 2024 -

Westside Toyota responded

John, we're delighted Rick could welcome you to Westside Toyota with informative and accommodating assistance! We apologize for any delay, and we hope we can welcome you back with a more efficient experience next time. Until then!

Helpful
1
2
...
340